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Name and description of the hiring department:
A leader among providers of integrated IT solutions in Canada, mainly in the enterprise market, Bell employs over 1,200 ICT professionals across Canada. Our mission is to become the IT advisor to large companies and public institutions. Our comprehensive integrated solutions are designed to optimize our customers' productivity by enabling them to devote all their time and energy to their mission.
Your accountabilities will be:
Reporting to the Associate Director, the incumbent will be responsible for ensuring system administration and maintenance of a multifunction center including development, preproduction and recovery environments, involving the following activities:
HPUX & Linux server administration
SAN administration
DataDomain administration
Backup administration
Network administration
Inventory Management
Incident handling, troubleshooting
Participation to the disaster recovery planning (recovery testing)
Technical and relavant project documentation
Etc.
Your accountabilities will be:
1. Ensures swift and complete resolution of problems assigned to him. Identifies tasks requiring automation and automates them. Analyzes and maintains system performance.
2. Liaises with clients when managing system failures and change requests.
3. Configures systems according to industry standards and best practices. Produces and revises system documentation.
4. Supervises the operation of each network component to optimize server performance. Analyzes any problems that are detected. Diagnoses the situation, assesses the consequences, takes the necessary measures and ensures follow-up.
5. Acts as technical consultant to various internal and external Bell stakeholders.
6. Produces the technical documentation needed to manage the server environments, adhering to stringent service quality standards. Helps implement the best practices in terms of system administration.
7. Keeps his technical skills up to date to ensure quality service for Bell's internal and external clients.
8. Is available for on-call duty according to a pre-established schedule.
Your qualifications/ competencies are:
. Undergraduate degree in computer science or the equivalent (BAC or DEC)
. Five (5) to seven (7) years of experience in system administration in a production environment
. In-depth knowledge of networking and security concepts
. Excellent knowledge of one or more operating systems (OS) such as HP-UX (asset), AIX, Linux RedHat, Windows, etc.
. Knowledge of ITIL Framework
. In-depth knowledge of one or more backup software programs such as Veritas NetBackup (required), Backupexec.
. Knowledge of the management of SAN environments and magnetic tape librairies
. Strong French documentation writing skills
. Bilingualism
. Client focus
. Effective under pressure
. Integrity
. Analytical skills
. Problem-solving skills
. Autonomy
Additional Information:
Position Type: Management
Company name: Bell Business Markets - Professional Services
Resource person's name: Patrice Bosseaux
Date Candidate Required: ASAP
Application Deadline: November 27th, 2009
Job Location: Québec
Bell Canada also offers a comprehensive benefits program and competitive working conditions. The benefits program mainly includes health, life, and pension and provides development opportunities. Benefit for full time permanent employees start the first day of employment.
The masculine and feminine used in this job offer refer equally to employees of both sexes and in no way represent a particular distinction based on gender. Bell is an equal opportunity employer.
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Information For Current Bell Employees:
Please note that the only information related to Objective Performance (O: P) that should be included on your resume or cover letter is your current O: P rating (Exceeds, Meets etc.).
A more detailed copy of your O: P may be requested at a later date
Quest for the Best bonus: $ 1,500
Contribution Path: CP2
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