Chase Paymentech, a business unit of JPMorgan Chase, is a global leader in payment processing and merchant acquiring, capable of authorizing transactions in over 130 currencies. The company's proprietary platforms provide access to a wide variety of payment methods, such as credit cards, debit cards, prepaid stored value cards and electronic check processing. With a legacy of innovation and vision in electronic payments, Chase Paymentech promoted the growth of e-commerce worldwide. The company continues to fuel the success of the Internet's largest brands, currently processing more than 50 percent of all Internet transactions. Offering secure payment solutions, improving cash-flow management, mitigating risk and accelerating funding - Chase Paymentech's consultative approach helps today's small and emerging businesses become tomorrow's industry leaders. On the Internet or at the point of sale, Chase Paymentech's unique combination of outstanding service, innovative solutions and financial strength offers solid benefits to companies both large and small.
SUMMARY
Management responsibility for employees in the Relationship Management of Associations and Franchises. Recruit, hire, train, promote, coach, provide feedback for specified employee group. Retain, manage and expand major merchant relationships. Manage a portfolio of Managed Associations and Franchises, increasing revenue through increasing penetration, cross-selling company products and services. Maintain strong relationships with key decision-makers within assigned accounts and the industry in order to ensure retention of all accounts. Act as a transaction-processing consultant to assigned clients. Bid and re-negotiate Association/Franchise contracts.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Direct activities for specific employee group.
2. Direct the management of all Association/Franchise relationships within an assigned portfolio. This includes negotiating contracts and visiting clients a minimum of one time annually or as needed to meet retention and consulting goals.
3. Act as transaction processing consultant for clients providing alternative processing solutions and options. Monitor and analyze financial consequences of processing methods, and work with clients to minimize their costs in this area.
4. Identify improvements to existing systems/products, and opportunities for new products and services. Sell value-added products or services to existing accounts.
5. Develop and implement educational programs designed to improve client's transaction processing performance.
6. Work with internal departments to ensure a high level of support for the client. Examples include resolving software, hardware, and policy problems.
7. Manage communications with lines of business partners to ensure a unified account management strategy with client base.
8. Identify and implement processes to reduce companies operating expense.