The issue may be related to cookies stored on your browser.

If you are using Internet Explorer 6:

1. Go to the browser toolbar at the top of the page and click on “Tools”.
2. Under “Tools”, click on “Internet Options”
3. In this window you will see “Delete Cookies” and “Delete Files”. Click on these – this will remove cookies. “Files” refers simply to the urls of the last few sites you’ve looked at.
4. If you have bookmarked any links to our site, please delete these as well.

If you are using Internet Explorer 7:

1. Go to the browser toolbar at the top of the page and click on “Tools”.
2. You will see an option to Delete Browsing History. Click on “Delete All”.

If you are using Mozilla Firefox:

1. In the browser toolbar click on “Tools”.
2. Click on “Clear Private Data”
3. Check all the boxes.
4. Click “Clear Private Data Now” button.