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BILINGUAL ACCOUNT MANAGER

BEYOND BILINGUAL

Mississauga, ON, CANADA | Oakville, ON, CANADA | Brampton, ON, CANADA | Etobicoke, ON, CANADA
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Beyond Bilingual is a highly specialized recruitment firm providing bilingual recruitment services throughout the greater Toronto area. Our mandate is matching sought-after employers with talented bilingual candidates! Let us assist you to find the best bilingual position for you in the following fields:

Administrative Roles
Customer Service
Account Management
Technical Service Roles
Sales and Marketing Positions
Management Roles

We are your source to get you in front of desirable employers who are now hiring in your area. Please visit us at www.beyondbilingual.net to get more information!


BILINGUAL ACCOUNT MANAGER
$45,000 to $50,000 annually
Comprehensive benefit plan
Growth opportunities
8:00am to 5:00pm

Our highly established client is an international producer and marketer of food and industrial products and services. This is a global business with activities in 24 countries and employs over 160,000 people worldwide. Our client is currently hiring a talented Bilingual Account Manager to join their growing team. This is not a call center. This position acts as a liaison between the customer and the Canadian operation to maintain and develop a loyal customer base. You will work closely with sales personnel to offer support and ensure overall policies and directions are met.

The responsibilities of the desired candidate will include:
    • Data entry of customer purchase order in SAP
    • Field customer inquiries (French & English), complaints, returns, and other issues, filing reports or communicating information to appropriate company personnel
    • Enter and update all customer special pricing in SAP
    • Provide Canadian sales staff and customers with product data sheets and product samples
    • Provide assistance to qualify customer needs and offer solutions (i.e. product samples, customer complaints, product returns)
    • Process sample requests
    • Communicate production delays, ensure orders are delivered in accordance with customer deadlines, provide customers with after order support, etc.
    • Process special customer requests, i.e. packaging variation, pre-shipment analysis, etc.
    • Monitor orders and invoices for discrepancies in price, products and quantities
    • Issue appropriate credit or debit to correct any discrepancies
    • Monitor customer data files
    • Perform clerical duties as needed, i.e. filing, faxing, etc.
    The successful candidate will meet the following standards and requirements
      • Must be Bilingual with excellent written & verbal communication skills
      • Able to work individually and as part of the team
      • Able to work with minimum supervision
      • Computer literate (MS Office, SAP preferred), with a high level of accuracy and detail orientation
      • Must be able to handle multiple functions at the same time and maintain good organizational skills
      • Professional appearance
      • Attention to detail

        To Apply Please Send your resume to: info@beyondbilingual.net

        Also include the Job Position in the Subject line.

        If you feel you make an excellent addition to our client's team, don't hesitate to contact us right away. Please send your resume by clicking the link below. We remind you to make a follow-up call to our office at  (416)218-1112 to ensure your resume has been received. We look forward to hearing from you!

         

        About Beyond Bilingual

        For over 13 years, our staff has successfully matched employers and employees in the following areas: administrative roles, customer service, account management, technical service roles, sales and marketing positions, management roles.

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