Bilingual Inside Sales Representative

Bilingual Inside Sales Representative

Put Bilingual Source to Work for you

Hire us and get hired.  With no candidate cost, Bilingual Source has built success on the founding principles of respect, integrity, and commitment where the only fees ever paid are by the hiring company.  Since 1984, we have established solid working relationships with widespread industries rooted in trust and time-honoured traditions in the delivery of ethics and quality service.  Our expansive employer scope ranges from emergent companies to fortune 500 organizations in the Greater Toronto Area with Canada-wide capabilities.

Bilingual Inside Sales Representative

The Bilingual Inside Sales Representative is expected to assist in all aspects of an owner's parts needs and facilitate the expansion of the relationship by offering the full range of products and services that the company offers.  To that end, each representative is partnered with a service branch to assist in the growth of both the parts and service business with customers.
 
Key Role Responsibilities / Activities / Deliverables:

• Communicate effectively with customers, co-workers, and others in a courteous and professional manner,
• Assemble and respond with quotations, follow up with prospects to pursue and receive orders and enter them into the system.
• Participation in the "on call" service to support customers, after-hours and on weekends/holidays.
• Specific key accounts will be tied to each CSR to facilitate a greater understanding of customer's business needs, increase the opportunity for relationship building, and accelerate business growth
• Follow up on all unclosed quotes with phone calls to the customer, adding notes to Maximiser with pertinent information to help close the sale or gain an understanding as to what can be done differently if the sale was lost.     
• Work simple quotes using the intranet parts manuals as trained.
• Initiate contact with customers where their contact to us has decreased or stopped
• Help new branch personnel understand the role and services that the parts department provides
• Assist in collection efforts of problem accounts as needed.

Qualifications
   
Qualified candidates must have a College certificate and 3 to 5 years customer service or inside sales experience in a manufacturing or technical environment as well as a positive attitude and true willingness to help customers. PC proficiency including Microsoft Word and Excel is required.  Must be able to multi-task large volumes of inquiries by phone, fax and e-mail and have excellent organizational and problem solving skills. 

If you are qualified and interested in this role, please apply today!

Bilingual Source is Hiring Recruiters and Account Managers, If you're Bilingual (French /English) and interested in a SALES career follow the link below.

ALL POSITIONS ARE LOCATED IN THE GREATER TORONTO AREA. NO RELOCATION IS COVERED!  APPLICATIONS WILL ONLY BE RECEIVED FROM CANADIAN RESIDENTS.