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Senior Infrastructure Engineer
Business Unit Description: Technology: responsible for the delivery of technology in support of all CIBC businesses and customers. Directly aligns to CIBC's businesses, with a technology team for each business. Delivers world class solutions in support of business strategies, through a combination of in-house systems development and working with leading technology partners. This group also manages CIBC's core computing facilities, telecommunications and networks globally.
Technology Operations: responsible for the day-to-day operational management of the Technology organization, focusing on an integrated approach to operations, service delivery, planning and the processes supporting CIBC. TO is also responsible for enterprise services such as email, Telecom, Disaster Recovery, Network Servers, Availability, Change Management and partnership with Hewlett Packard (HP).
Relevant Job Criteria: - There is a regular full time position available.
Job Overview: PURPOSE OF JOB:
Provide subject matter expertise to medium/large projects/initiatives as they relate to engineering tasks part of the design, implementation and support of major BI infrastructure technology in a multi platform environment.
. Provide technical leadership, standards and best practices to infrastructure teams during infrastructure design and build phases of initiatives/projects. . Determine standards and roadmaps for hardware and software . Decide how infrastructure is built and recommends infrastructure standards for organization wide initiatives based on area of expertise. . Conduct major studies regarding system usage, makes recommendations for improvements, and determines infrastructure system requirements. . Design, develop and test emerging hardware and infrastructure software solutions.
Requirements: KNOWLEDGE/SKILL REQUIREMENTS:
Subject Matter Expertise: . Technical Troubleshooting--Knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (hardware, software, application or operational) problems. . SAS suite of products (SAS BI and Base SAS ) ver 9.2 and 9.1.3 . Informatica suite of products ver 9
Mandatory skills: . Working knowledge and experience with Business Intelligence toolsets, primarily SAS products. . Working knowledge and experience with Web-based applications and services . Working knowledge and experience with security issues, solutions and products for both authentication and integrity for web applications. . General knowledge of database principles and applications (Oracle mainly) . General knowledge of UNIX principles and applications with the focus on Solaris. . General knowledge of Windows. . General knowledge of virtualization. . General knowledge of TCP/IP and DNS/CSS network principles and applications . General knowledge of high-availability and server clustering principles and technology . Ability and willingness to develop documentation on technical architecture, system designs and hardware/software/application configurations and operations . Ability to present technical proposals and business cases to senior management in a business-like and professional manner
Nice-to-have (but highly appreciated) skills: . Informatica suite of products - mainly Power Center ver 9 . Project management skills and experience
Extensive Work Experience: . Written Communications--Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation. . Systems Software Infrastructure--Knowledge of the existing and planned software technology and the global, regional and local software architecture and infrastructure components. . Problem Solving--Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems. . Oral Communications--Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure. . Managing Multiple Priorities--Ability to manage multiple concurrent objectives, projects, groups or activities. Effective judgment in prioritizing and time allocation. . Interpersonal Relationships--Knowledge of approaches, tools and techniques for working with individuals and groups in a constructive and collaborative manner. . Hardware Infrastructure--Familiarity with hardware technology and the global, regional and local hardware architecture. . Creativity--Knowledge of approaches, tools and techniques for promoting creative, original thinking and applying it to existing and emerging situations. . Computer Operations--Knowledge of the data center operating environment and day-to-day operational requirements. . Decision Making and Critical Thinking--Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.
. Peers within own area, project managers, level 9/10 infrastructures and line management.
. Ownership of the design, plan and implementation of the SAS platforms supporting various SAS applications in the bank. . Resolving complex technical issues and/or engaging external expertise/resources as required to ensure resolution. Gathering anecdotal and factual information from a number of sources in order to formulate a root cause. . Refining business requirements, converting them to technical requirements and devising an appropriate infrastructure solution requires choosing from multiple technologies and ensuring that solutions stay within the guidelines of security/audit standards and conform to industry best practice. . Understanding various design patterns which can be leveraged in the design of a new environment and for applications are unique, extending and customizing each design solution. . Remaining current with evolving technological products and features and constantly changing business needs, internal standards and industry best practice. . Making technology decisions that determine availability of infrastructure.
Must Haves: . SAS suite of products (5 years) . Unix, Windows (5 years) . Oracle (5 years) . Server Clustering (3 years) . Unix Scripting, Java (3 years)
Nice to Have: . Informatica ver 9 (1 year) . Virtualization (1 year) . Web servers (3 years)
PHYSICAL DEMANDS/WORKING CONDITIONS:
. Participate in a rotation schedule to provide 3rd level engineering support for escalations .
. Accountability . Teamwork & Partnering . Building Trust . Conceptual Thinking . Impact & Influence . Relationship Building . Communication
At CIBC, we're committed to providing employees with fair and competitive compensation that reflects individual contribution, business performance and related markets. Our total compensation programs are comprised of direct and indirect components. Together they reward employee capability and performance and promote employee well-being.
Employee Share Purchase Plan
Employee Banking Offer
At CIBC, there are formal and informal methods available to acknowledge employee and team contributions throughout the year. Formal recognition programs recognize outstanding performance by individuals and teams at CIBC. CIBC's formal programs include the CIBC Achievers Program, eAchievers and the Chairman's Council and President's Council Awards in Wood Gundy. We developed these programs to reward those who demonstrate our core values of Trust, Teamwork and Accountability.