Bilingual Order Management Representative

Bilingual Order Management Representative

Do you have extensive experience in order management and client support? Are you a professional person interested in a terrific full time job opportunity? Would you like to join an incredible customer service team. Our client is seeking a dedicated person whose skill-set is only surpassed by personality. 

The responsibilities of the desired candidate will be to:

• Enter customer orders and review them for completeness and accuracy
• Resolve any order relation issues and/or escalate as necessary
• Expedite order delays or problems internally
• Ensure highest level of customer satisfaction through prompt and courteous communication
• Act as liaison between customer and other departments
• Work closely with, and support Sales and Field Representatives

The successful candidate will meet the following standards and requirements:

• Fluent in French/English (written and verbal)
  
• Excellent interpersonal skills, outgoing, energetic and positive attitude
• Strong relationship and excellent customer service skills
• Excellent computer skills; Microsoft Office products
• Ability to work under minimal supervision
• SAP, EDI an assett