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Computer Room Associate

HOME DEPOT CANADA

Okotoks, AB, CANADA

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Working here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping people to work at the Home Depot. It goes beyond selling a flower or selecting the right nail. It's about making a difference in our customers' lives and in their homes. If you love helping others and thrive in a diverse, collaborative, team environment, then you too can unleash your inner orange and build a rewarding career at The Home Depot Canada.

Position Specifics

Position Purpose:
Computer Room Associates are the Home Depot in-store technology expert. This involves maintaining, supporting and troubleshooting registers, merchandise scanners and other computer equipment. Computer Room Associates are able to fix and troubleshoot computer hardware and software issues, as well as install and maintain computer wiring.
Position Responsibilities:
We're looking for the type of associates who can tap into their inner orange by:
.Providing friendly and courteous customer service to all associates
.Creating and printing all store reports on a daily/weekly basis
.Creating and printing labels for ad events, price changes, clearance, etc.
.Maintaining kronos system and reports discrepancies
.Processing price changes, merchandise and expense purchase orders
.Resolving computer and cash register issues to reduce service calls
.Reviewing daily reports and identifying any issues
.Changing, adding or removing hardware on lan system
.Training associates on kronos and store computer systems
.Proactively checking on and maintaining the functioning of computer equipment used in the store
Experience/Knowledge Required:
The kind of orange we?re looking for will possess:
.Ability to work a flexible schedule including evenings and weekends
.Knowledge of and adherence to Home Depot policies and procedures
.Advanced computer skills both hardware and software
.Proven analytical and problem solving skills
.Understanding of vault procedures
.Exceptional customer service skills to internal customers
.Ability to be organized and prioritize multiple tasks
.Knowledge of the day to day store operations

Benefits

With stores in all 10 provinces, The Home Depot Canada offers a total value benefits package to all our part-time and full-time permanent associates plus their eligible dependents and spouses. We've got you covered with everything from health and financial benefits to paid time off and tuition reimbursement!

Diversity

At The Home Depot Canada, we support and promote diversity as part of our core values. Our diversity and inclusion strategy represents our ongoing commitment to our associates and communities to provide an environment that is, and feels, inclusive for all.

Training

Successful projects start with serious know-how, and a warm smile. If you love learning and the satisfaction of helping others, you can build a rewarding career at The Home Depot. As the leading home improvement retailer in Canada, our business thrives on the enthusiasm, skills and know-how of each of our associates. For you, that means you'll receive the training you need to learn, grow and succeed.

Apply today and discover how you can unleash your inner orange!

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