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FULL TIME Head Cashier

HOME DEPOT CANADA

Saskatoon, SK, CANADA

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Working here is about more than helping customers choose the right product. It's about making a difference in their lives. We call it "unleashing your inner orange" and it's the ability to tap into our inner potential to help customers create a space worth calling home. It takes true passion for helping people to work at the Home Depot. It goes beyond selling a flower or selecting the right nail. It's about making a difference in our customers' lives and in their homes. If you love helping others and thrive in a diverse, collaborative, team environment, then you too can unleash your inner orange and build a rewarding career at The Home Depot Canada.

Position Specifics

Position Purpose:
The Front End is the last opportunity we have to delight our customers and resolve negative customer service experiences. The Head Cashier is accountable to ensure this occurs by carrying out the responsibilities listed in this description as well as holding the Front End associates accountable to effectively carry out their duties and responsibilities.
Position Responsibilities:
We're looking for the type of associates who can tap into their inner orange by:
.Overseeing work activity within his/her department(s)
.Motivating the team to consistently demonstrate Customer FIRST behaviours
.Driving awareness of current promotions by providing Front End associates with promotion locations so they can effectively direct customers
.Communicating store and Home Depot objectives to associates
. Training and supervising Cashiers (including cashiers in all remote cashier locations) and Lot Associates .Setting clear performance expectations as well as providing on the job feedback
.Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations
.Handling customer complaints in a professional manner
.Providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers
Experience/Knowledge Required:
The kind of orange we?re looking for will possess:
.Ability to work a flexible schedule including evenings and weekends
.Excellent communication skills and customer service skills
.Knowledge of all policies, procedures and duties related to customer transactions, cash handling, the service desk and lot
.1 year of supervisory experience
.Excellent decision making ability and problem solving skills

Benefits

With stores in all 10 provinces, The Home Depot Canada offers a total value benefits package to all our part-time and full-time permanent associates plus their eligible dependents and spouses. We've got you covered with everything from health and financial benefits to paid time off and tuition reimbursement!

Diversity

At The Home Depot Canada, we support and promote diversity as part of our core values. Our diversity and inclusion strategy represents our ongoing commitment to our associates and communities to provide an environment that is, and feels, inclusive for all.

Training

Successful projects start with serious know-how, and a warm smile. If you love learning and the satisfaction of helping others, you can build a rewarding career at The Home Depot. As the leading home improvement retailer in Canada, our business thrives on the enthusiasm, skills and know-how of each of our associates. For you, that means you'll receive the training you need to learn, grow and succeed.

Apply today and discover how you can unleash your inner orange!

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