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Bilingual Customer Service Representative

BEYOND BILINGUAL

Mississauga, ON, CANADA | Oakville, ON, CANADA | Toronto, ON, CANADA | Brampton, ON, CANADA
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BEYOND Bilingual is a highly specialized recruitment firm providing bilingual recruitment services, throughout the greater Toronto area. For over 17 years, our mandate has been matching sought-after employers with talented bilingual candidates. Let us help you find a fulfilling career in the following fields:

Administration
Customer Service
Order and Account Management
Technical Support
Sales and Marketing
Management

We are your source to get you in front of desirable employers who are now hiring in your area. Please visit us at www.beyondbilingual.net to get more information!


Bilingual Customer Service Representative

Great culture! Happy work environment! Low turnover!

Permanent position

Monday to Friday 8-4:30 or 8:30- 5pm

Growth into a supervisory position

Medical, Dental, Pension benefits could be ASAP

Vacation up to 3 weeks


Responsibilities:
  • Communicates with customers to offer assistance and/or advice regarding product inquiries.
  • Enters data into the service database for all incoming cameras for repair
  • Determines repair priority and informs Service Technicians accordingly.
  • Handles customer and dealer issues, problems and complaints in person and by telephone.  Provides excellent customer service and professionalism
  • Traces and tracks missing products and organizes shelves.
  • Performs department cash handling procedures including closing and sales tabulations.
  • Takes completed repairs off the pick-up cabinet and applies appropriate charge to the customer for the repair.  Completes service repair orders, prepares units for shipping and prepares and sends customer invoices.
  • Coordinates with Warehouse employees regarding order picking, shipping, receiving or inventory checks.

Skills & Abilities

  • Excellent customer service skills and over 2 years of experience.
  • Ability to focus on details, prioritize and organize.
  • Ability to resolve conflicts and problems.
  • Strong computer skills, able to input and access data.
  • Able to work cooperatively with employees and managers as part of a team.
  • Excellent problem solving and multi-tasking abilities.

To Apply Please Send your resume to: info@beyondbilingual.net
Also include the Job Position in the Subject line.

If you feel you make an excellent addition to our client's team, don't hesitate to contact us right away. Please send your resume by clicking the following link

www.beyondbilingual.net. We remind you to make a follow-up call to our office at (416) 218-1112 to ensure your resume has been received. We look forward to hearing from you!

BEYOND _______  great employers + great employees = success!
b i l i n g u a l

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