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Retail Store Associates
Newfoundland and Labrador
Topsail Rd. And Columbus Dr.
Receives cash from Customers or associates in payment for goods or services by performing the following duties.
Primary responsibilities are listed below. Other responsibilities may be assigned.
Provides excellent Customer service through: Practicing the 3 Metre Rule. Greeting all Customers warmly. Assisting Customers with the bagging and loading of their merchandise. Moving to the outside/front of the register, when possible, to greet the next Customer.
Maintains excellent productivity levels by: Scanning merchandise quickly and accurately. Achieving the "Item Per Hour" goal. Achieving the "Scanning" Percentage goal. Attending all Cashier training sessions. Being familiar with Courtesy Desk and People Greeter procedures.
Ensures that safe work practices are followed including: Performing stretches/warm-ups prior to starting his/her shift. Using proper lifting techniques. Using the "power grip" when scanning merchandise. Keeping the register area clean. Following Occupational Health and Safety Act guidelines.
Maintains register security by: Watching the area closely and contacting the Customer Service Manager in the event of a problem. Accepting all forms of Customer payment according to company guidelines. Correctly counting back change to the Customer to prevent cash overages and shortages.
Understands and follows the EAS Program by: Deactivating all merchandise that is purchased. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
Utilizes the Customer Service Manager's help by: Calling him/her for overrides on Error Corrections or Voids as needed. Makes change, and issues receipts to Customers.
Additional Responsibilities: Additional responsibilities are listed below. Other responsibilities may be assigned. Operates a cash register by scanning items across an electronic scanner to record price, compile printed list, and display cost of the Customer's purchase, tax, and rebates on the monitor screen.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to perform these operations using units of Canadian money. Some Wal-Mart Cashiers may be required to perform these operations using foreign currency such as U.S. money.
Basic Reading/Writing Skills Ability to understand to the meaning of written or printed matter and to record information by inscribing characters or symbols.
The associate must complete all Wal-Mart Basic and Advanced Training Modules and classes.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the Associate is regularly required to: Stand. Use hands to scan items and manually key prices on the register keyboard. The Associate will be required to perform tasks involving firm grasping. The Associate will be required to have sufficient co-ordination (i.e. placing and screwing in a small washer on a bolt, picking up a paper clip, etc.). The Associate must frequently lift and/or move at least 4.5 kg (10 lbs.) and up to 23 kg (50 lbs.).
Work Environment The work environment characteristics described in this section are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.