We're Seeking Exceptional People to Join Our Team
Mississauga Halton Community Care Access Centre (CCAC) is committed to providing outstanding care -every person, every day.
As one of 14 CCACs across Ontario, our staff help patients plan and make informed choices about their health care options. To do this, they work in partnership with patients, families, care providers, hospitals, long-term care homes and others. At the heart of our work is quality community care that focuses on meeting each patient's best interests. Whether a job involves direct patient contact or supports those who interact with patients daily, we empower every employee to focus on our patients and their families. As demand for Mississauga Halton CCAC services continues to rise, we have a strategic plan that positions us to successfully meet this challenge. Integral to this plan is having exceptional people in place.
For more information on Mississauga Halton CCAC , please visit our website at http://healthcareathome.ca/mh.
Reporting to the Manager, Employee & Labour Relations, the Employee & Labour Relations Specialist, will provide expert level consultation in all Employee/Labour Relations matters within the Mississauga Halton Community Care Access Centre (MH CCAC), including but not limited to Collective Agreement Administration, Grievance Administration, Performance Management, Disability Management, Compensation, Job Evaluation, employment/human rights legislation and investigations.
The Employee & Labour Relations Specialist also works to maintain professional and effective labour/management working relationships through regular contact with Union Representatives including Stewards and Labour Relations Representatives.
In addition to providing advanced labour support to the organization, and building upon current best practices, the Employee & Labour Relations Specialist, in collaboration with Human Resources (HR) colleagues, provides strategic HR support to organizational wide committees, projects and policy development.
Key accountabilities of this position include:
Employee & Labour Relations
- Provides pro-active, specialized and strategic advice/consultation to all levels of management in complex employee and labor relations issues; including the interpretation of the Collective Agreement, policies and employment legislative requirements
- Interprets and administers the collective agreement with respect to grievances, compensation, employee welfare, health care, pensions, union and management practices, and other contractual stipulations
- Participates, contributes information and acts as a resource for employee & labour relations issues and disciplinary matters, including letter writing, discipline determination in consultant with the Manager, Employee & Labour Relations
- Grievance administration - Conducts research and gathers information in preparation for grievance meetings, mediation and/or arbitration matters
- Coaches management regarding staff complaints and grievances as well as assist managers to investigate complaints/grievances
- Collective Bargaining - Provides support during negotiations, including coordinating activities, drafting and reviewing negotiation documents
- Leads labour disruption, contingency planning
- Leads the administration, application and interpretation of the collective agreement(s), employment legislations, employment standards and human rights of Ontario
Programs/Policies and Procedures
- Follows up on monthly employee relations activities to ensure implementation, including creating and maintaining Employee & Labour Relations metrics
- Contributes to the development of surveys, benchmarks, policies and processes to support organizational strategic objectives
- Contributes to the design and development of labour relations education and training initiatives for management and staff
- Reviews and reports on key metrics to measure employee relations success and develop solutions to enable positive outcomes
Compensation and Benefits
- Provides guidance and information to managers and staff on the various benefits programs as they relate to Labour Relations
- Determines and makes recommendations on position grades and salary levels, including evaluating new positions
- Handles complex and sensitive workplace situations, including terminations; may include complicated equity and/or pay for performance structures, employees with disabilities or on sick leave, leaves of absence, investigations
- Researches, assembles and reports information necessary to develop compensation management programs
- Bachelor's degree in Business Administration with an Industrial Relations or Human Resources focus is preferred or a degree in a related field with a post graduate diploma/certificate in Human Resources Management (or equivalent combination of education and experience)
- CHRP designation will be considered an asset
- Four (4) to six (6) years of recent related experience in Human Resources, with at least two (2) years recent and related experience specializing in Labour Relations, preferably in a unionized environment
- Full understanding and demonstrated working knowledge of relevant legislation, including Employment Standards Act, Ontario Labour Relations Act, Human Rights Code
- Demonstrated experience in coaching, influencing, mentoring, consulting, problem solving, organizational processes and conflict resolution
- Demonstrated tact and sound professional judgment when responding to matters concerning sensitive information
- Demonstrated experience in administering labour contracts, grievance resolution and preparation for arbitrations is preferred
- Experience in developing and conducting employee / labour relations training is an asset
- Ability to communicate in French or another language an asset
Thank you for your interest in joining our exceptional team at Mississauga Halton Community Care Access Centre (MH CCAC).
To apply for this vacancy please submit a resume with covering letter referencing Competition #FY1314-83 via the following link: https://qhrnet.ccac-ont.ca/06-mh, or apply on the Workopolis site.