National Bank of Canada (www.nbc.ca), together with its subsidiaries, forms one of Canada's leading integrated financial groups, and was named among the five strongest banks in the world by Bloomberg Markets.
We foster a work environment driven by cooperation, and encourage our employees' professional development. This is probably what enables the National Bank to rank, year after year, among the 50 Best Employers in Canada.
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This position reports to the Regional Vice President.
The successful candidate will provide administrative support and superior customer service. They will also act as a resource person for clients concerning the firm's products, procedures and policies, and assists Investment Advisor with all administrative tasks related to managing client accounts.
Specifically, you will:
Assists the Investment Advisor with business development by speaking with the clients.
Provides quotations, takes orders (unsolicited trades), processes the purchase and sale of stocks (block of stocks) and adjusts trades (cancellations and corrections).
Prepares the file necessary to open accounts. Ensures client file up to date within the time periods prescribed by law. This involves identifying the client and determining which forms must be completed depending on the type of account and client.
Carries out administrative tasks such as sending cheques to clients, making bank deposits, transferring funds, making RSP and RIF contributions and withdrawals, and following up on incoming and outgoing transfers and overdrafts.
Acts as the administrative link between the various operational departments to respond to clients' requests.
Extracts information from systems, and, in response to clients' requests for information, prepares and sends tables, memos, letters and documents including reports on capital gains and losses in portfolios, the handling of cash and stock trades.
Ability to work as a productive member of the Wealth Management/Estate and Succession Planning Team.
University or College degree and minimum 2 years experience in the brokerage or banking industry would be an asset.
Successful completion of the Canadian Securities Course and Conduct and Business Practices Handbook Course and licensed with the IIROC would be an asset.
Thorough knowledge of cash management, account transfers, account administration, product management, end of year processing, estate settlement
Proficiency in MS Office: Word, Excel, Outlook, Explorer
Flexible, adaptable and must be able to work under pressure; Able to prioritize work flows
Strong attention to detail with the ability to multi-task and show initiative and exemplify a positive attitude
Excellent interpersonal and organizational skills
Ability to offer fast and efficient service to clientele
Bilingual and exceptional oral and written communication skills
National Bank Financial is National Bank Financial Group's investment bank (brokerage firm). National Bank Financial Group has assets of $110 billion and more than 18,000 employees worldwide.
National Bank Financial is a leading Canadian full-service investment bank with origins dating back to 1902. National Bank Financial has over 3,200 employees with offices and operations in Canada, Switzerland, the United States, and the United Kingdom. The firm offers financial services and products to private and publicly owned corporations and institutional investors, individual investors and government agencies. National Bank Financial has over 86 retail offices across Canada and is the dominant provider of third party brokerage services in the country.
Diversity is an integral part of the Bank's values and commitments.