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    • April-07-14
    • Full Time
    • Experienced
    • Any
    • Construction and Trades
    • Consumer, Personal and Household Services

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Bilingual Customer Service Representative

BILINGUAL SOURCE / SOURCE BILINGUE

Richmond Hill, ON, CANADA | Concord, ON, CANADA | Vaughan, ON, CANADA | North York, ON, CANADA
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About Us

At Bilingual Source we provide top employers with the bilingual talent they need. Our recruitment specialists take a consultative approach while working with you to source the position that is right for you. We are all about coaching you, the candidate, and learning about your individual needs in order to best promote you to prospective employers. First-rate candidate care is the vehicle that drives our success throughout the entire process. You'll have a dedicated bilingual recruiter working for your interests, backed by a dedicated team of bilingual professionals. Read below to learn more about our client's current open position.


Job Description

 

Put Bilingual Source to Work for you

Hire us and get hired. With no candidate cost, Bilingual Source has built success on the founding principles of respect, integrity, and commitment where the only fees ever paid are by the hiring company.  Since 1984, we have established solid working relationships with widespread industries rooted in trust and time-honoured traditions in the delivery of ethics and quality service.  Our expansive employer scope ranges from emergent companies to fortune 500 organizations in the Greater Toronto Area with Canada-wide capabilities.


Bilingual Customer Service Representative

(Bilingual French/English a must)

Please indicate in your e-mail the fluency of your French.

 

As a customer service rep you will be responsible for handling calls in both English and French from clients and occasionally consumers. You will be responsible processing customer orders, trouble shooting, dealing with product inquiries. The right individual will have experience working in a customer service role with a tangible product and have an aptitude for product knowledge. The correct individual will also be able to complete simple mathematical equations and have the ability to work with imperial measurements. This is a fantastic opportunity for an individual with excellent language skills and the right skills sets

Key Role Responsibilities / Activities / Deliverables:

  • Customer Service  
  • Order Processing  
  • Trouble Shooting
  • Client relationship building    

Required Experience / Competencies / Education:

  • 1 yr customer service experience w a tangible product
  • High School education complete
  • Fluent in French and English (will be tested)
  • Ability to work in a team environment or as an individual
  • Excellent communication ability, strong listener
  • Detail oriented and excellent time management
  • Professional writing skills
  • Strong ability to multitask

Highly Desired Experience / Competencies / Education:

  • Experience with customer orders
  • Strong learning aptitude
  • Customer service oriented  
  • Strong analytical thinking and ability to improve processes
  • Self managing, motivated and driven individual
  • Flexible and adaptable – the ability to grow with the company

A few reasons why it’s great to work for us:

  • Well established firm
  • Great team culture
  • Conveniently located in Concord
  • Company is continuing to gain market share (growth in lots of areas)

 

 Come Work For Us

Bilingual Source is Hiring Recruiters and Account Managers, If you’re Bilingual (French /English) and interested in a SALES career follow the link below.

http://www.bilingualsource.com/comeworkforus.html

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