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Bilingual Customer Service Representative - permanent position

RANDSTAD

Cambridge, ON, CANADA | Guelph, ON, CANADA | Kitchener, ON, CANADA | Waterloo, ON, CANADA
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Randstad - good to know you
 

As the country's leader in general staffing, we specialize in temporary roles and permanent placement for specific industry sectors. From city centres to suburban areas, our extensive network of branches span across Canada. This reach allows us to provide you with in-depth knowledge of local markets, insightful employment industry trends and exclusive access to the best employers in your area. Our knowledgeable and tenured Staffing consultants have a proven and thorough approach to recruitment, always ensuring applicants find the right job fit. As a real partner in your career development, our team of consultants excel in helping you find the right positions in the following fields:

Administrative Support
Accounting and Finance Support
Contact Centre and Customer Care
Industrial Support
Skilled Trades and Industrial Management



Bilingual Customer Service Representative - permanent position (#320306)

A client in Kitchener is looking to hire for a permanent Bilingual Customer Service Representative.
The employee would be responsible for taking all incoming calls and providing post-sales support pertaining to the operation and service of company products. Would also handle approval of warranty claims, process reports and correspond with customers regarding claim issues when required.
Must be comfortable answering general inquiries either by phone, fax or email regarding pricing, availability, product features, orders and/or shipping status, product deliveries and/or proof of delivery documentation.

Advantages
Permanent position with a reputable company
Competitive wage = $37,000 - $39,000/year
Full benefits coverage after 3 months
Hours: 8:00am - 5:00pm. Mon-Fri

Qualifications
The successful candidate will meet the following qualifications:

Strong verbal and written communication in BOTH English and French
3-4 years experience providing Technical Assistance and/or Call Center experience
Proven MS Office skills
Positive, friendly attitude and good rapport with customers

If you are interested in this position and meet the above qualifications please send a copy of your resume in Word format to kw.admin1@randstad.ca and apply directly on-line referencing the job title in the subject line, or call 519.772.0181 and ask for Saudia or Sheena

good to know you!

Saudia,
Sheena

Phone Number:
519.772.0181
Fax Number:
519.772.0186





Click here to apply

Randstad
Staffing | Professionals | HR Solutions | Inhouse Services

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