Bilingual Customer Service Representative - permanent position (#320306)
A client in Kitchener is looking to hire for a permanent Bilingual Customer Service Representative.
The employee would be responsible for taking all incoming calls and providing post-sales support pertaining to the operation and service of company products. Would also handle approval of warranty claims, process reports and correspond with customers regarding claim issues when required.
Must be comfortable answering general inquiries either by phone, fax or email regarding pricing, availability, product features, orders and/or shipping status, product deliveries and/or proof of delivery documentation.Advantages
Permanent position with a reputable company
Competitive wage = $37,000 - $39,000/year
Full benefits coverage after 3 months
Hours: 8:00am - 5:00pm. Mon-FriQualifications
The successful candidate will meet the following qualifications:
Strong verbal and written communication in BOTH English and French
3-4 years experience providing Technical Assistance and/or Call Center experience
Proven MS Office skills
Positive, friendly attitude and good rapport with customers
If you are interested in this position and meet the above qualifications please send a copy of your resume in Word format to firstname.lastname@example.org and apply directly on-line referencing the job title in the subject line, or call 519.772.0181 and ask for Saudia or Sheena
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519.772.0186Click here to apply