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Assistant Director, Food & Beverage


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Assistant Director, Food & Beverage

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every dining experience. Grow your leadership strengths as Assistant Director, Food & Beverage, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction. 
Hotel Overview:  For over 125 years, The Fairmont Banff Springs has built a distinct and iconic reputation. With 768 guest rooms, world-class golf and spa experiences, 78,000 square feet of expansive conference facilities, and one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career. This is a vibrant workplace with tremendous growth and mentorship opportunities; a place for colleagues who aspire to deliver amazing guest service, learn, grow and innovate.
The Rocky Mountain lifestyle doesn't disappoint. Just a 1-hour drive from Calgary, Banff uniquely blends a community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's all at your doorstep; this year-round, mountain culture offers true work-life balance in one of Canada's most spectacular destinations. Our welcoming community is cultural, and dynamic.
Summary of Responsibilities:
Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, friendly and engaging service
  • Leading a team of 9 outlet and one banquet manager in delivering an exceptional guest experience

  • Recruit outlet managers and support in recruitment of all Food & Beverage leaders

  • Oversee the opening and closing of seasonal outlets

  • Analyze food and beverage business trends to develop accurate forecasts, closure plans, recruitment plans and strategies to maximize profits

  • Direct and assist in the development and implementation of promotional and sales events

  • Guide and develop outlets managers while executing individual(s) succession plans

  • Constantly seek out new revenue driving initiatives

  • Forecast monthly revenue for the outlets

  • Represent the outlets in pre-convention meetings and build relationships with groups to ensure maximum capture in the outlets

  • Be an ambassador of the community and participate in local events

    Maintain a strong relationship with suppliers and negotiate the best possible prices

  • An active member in hotel committees

  • Conduct regular research of direct competition

  • Develop detailed design briefs for capital projects

  • Previous Food & Beverage experience in a senior leadership role required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit to learn more about Fairmont Hotels & Resorts-and the extraordinary opportunities that exist!
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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