Job Information

    • May-05-14
    • Full Time
    • Management
    • 3 Years
    • High School Diploma
    • Retail In-Store

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Retail Manager


Regina, SK, CANADA
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Job Description:
Job Summary: Under the supervision of the General Manager, directs Associate activity to provide efficient high quality customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Party City standards.

Job Responsibilities: 
Performs supervisory and administrative duties 
• Responsible for opening and closing store and related procedures 
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits 
• Authorizes register functions including post voids, returns and discounts 
• Assists in supervising, coaching and counseling all associates 
• Trains and develops associates 
• Mentors Assistant Manager and Team Leader 
• Reviews all corporate communications and reacts accordingly 
• Performs manager on duty (MOD) responsibilities as required 
• Assists in staff scheduling 
• Complies with corporate Loss Prevention and Human Resources polices and procedures 
• Effectively communicates with supervisors or corporate office regarding store issues 
Delivers exceptional customer service through personal contact with customers 
• Interacts with and assists customers in accordance with corporate Customer Service program 
• Answers the telephone and rings on registers as needed 
• Processes balloon orders as needed 
• Handles Personalization Studio orders 
Assists in receiving and stocking procedures 
• Ensures accurate receiving 
• Unloads merchandise from trucks as needed 
• Checks in shipment as needed 
• Stages merchandise for the sales floor 
• Top and down stocks merchandise as needed 
Assists in merchandising procedures 
• Responsible for maintaining assigned sections in store as determined by the General Manager 
• Sets and maintains merchandise presentation planner (MPP) 
• Sets and maintains plan-o-grams 
• Flexes and fills seasonal aisles 
• Sets and maintains ad in-stock 
• Executes corporate directed price changes and clearance markdowns 
Assists in ensuring data integrity 
• Participates in the lows and outs process 
• Responsible for seasonal packaway 
• Informs General Manager of any inventory discrepancies 
Performs other duties as needed 
Develops for advancement to next career path position 

Job Requirements:
Knowledge, Skill and Ability 
• Excellent verbal and written communication skills 
• Good planning and organizational skills 
• Ability to motivate staff 
• Ability to multi-task 
• Personal leadership skills 
• Creative thinking 
• Ability to maintain composure under pressure 

Physical Requirements 
• Lift, push, pull 25 lbs 
• Frequent kneeling, bending and stooping 
• Climb ladders 

Minimum qualifications 
• High School Graduate or equivalent 
• College experience preferred 
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