Whatever your expertise or degree of knowledge, with us, you can contribute to helping thousands of clients achieve their financial objectives and turn their dreams into reality! Working together, succeeding together means joining a company that believes in the future and continuously adds value for its clients and community. Interested in pursuing a career with the National Bank? We're hiring.
Customer Service Representative, Vancouver
This position reports to the Manager Customer Service.
Offer customers personalized service and identify their needs
Perform basic operational activities
Complete planned training activities in order to obtain the desired level of knowledge for this function
Learn and respect established policies, standards and procedures
Inform customers on a specific range of Bank products and services related to your function, and make suggestions
Answer telephone calls and respond to customers' requests based on your knowledge
High school diploma and two years' relevant experience or College diploma
Sales and customer service experience
Knowledge of banking products and services, an asset
English (spoken and written)
French (spoken and written), an asset
Diversity is an integral part of the Bank's values and commitments.
Particular condition (external):Availability required from Monday to Friday.
***Please note that the position will be posted for an initial 2-week period, but will remain online until it is filled. After this time, candidates may be selected to fill future positions. ***