Job Information

    • September-19-14
    • Part Time
    • Contract
    • Experienced
    • Insurance

Find More Jobs

Digital Technical Consultant


Waterloo, ON, CANADA
Share This Job:

Why join us?


Working at Sun Life Financial

Because you want a career where your talents are recognized and you're challenged to do your best, every day.

Why join Sun Life Financial? The reasons are as diverse as the people who work here.

  • Unlimited opportunity
  • Ongoing professional development
  • Dynamic work enviroment
  • Competitive salary, benefits and incentives
  • Global opportunities
  • Strong and supportive leadership
  • Flexible work arrangements
  • Employee fitness and wellness programs

You want to be engaged and passionate about what you do every day. You want to build a career with a company that does good work and accomplishes great things - a company that will give you every opportunity to be, and do, your best.

At Sun Life Financial, our people make the difference. We have a stake in your success and career satisfaction. Our goal is to attract and keep the best people in the industry.

If you want to join a leading, international financial services company, and you want to innovate, inspire and be inspired, look at what Sun Life Financial has to offer.

Embark on a bright future with Sun Life Financial

At Sun Life Financial, we work together, share common values and encourage growth and achievement. Join our talented diverse workforce and launch a rewarding career.

The Opportunity



Role Summary:


The Digital Marketing and Communications environment in Individual is a highly dynamic, constantly evolving area in the division, requiring in-depth knowledge of marketing to meet the needs of clients, advisors, head office areas, and shareholders.  Marketing is involved in the majority of efforts in the division, many of which are initiated directly by the department.  It also provides expertise to other business unit efforts and drives these efforts forward. 



As a member of the Digital Publishing team, the website publisher updates content on Sun Life's Internal and External websites and also manages specific publishing projects. This role works closely with Information Technology and other key stakeholders to manage/troubleshoot and work through any web content related issues and providing testing as required. 




  •  Ensures the delivery of Advisor and Customer facing web content including links to tools, graphics, and audio video clips for operational and project support
  • Delivers effective web solutions for projects and day to day operational support
  • Helps deliver requirements for styles specific to individual websites
  • Champions advisor and customer needs on the websites
  • Testing resource for IT related products where a business technical resource is required
  • Participates in the development of planning as it pertains to web based content and application systems
  • Provides consultation to other members of the publishing team for solutions to web publication and technical support of content
  • Interprets new style guide and accessibility initiatives and helps the team understand how to fit them in our processes
  • Identifies opportunities to improve web experience
  • Recommends and executes the most appropriate online content solutions
  • Occasional need to work with and direct third party vendors for online initiatives
  • Ensures team members are kept informed of the website impacts to projects or initiatives
  • Manages defects and issues resolution through JIRA
  • Demonstrates analytical, logical thinking and problem solving skills
  • Key resource in times of Business Continuity issues to get messages out to Consumers and Advisors and may be on call during times of a business continuity crisis 



  • Expert skills in HTML and Java
  • Proficiency in software such as Flash, Lotus Notes, Dream weaver, Multimedia presentations etc 
  • Knowledge of WordPress
  • Understanding of web capabilities such as: SEO, accessibility, mobile, and tagging
  • Working knowledge of digital publishing or content management, preference given to experience using WEM/Vignette
  • Ability to quickly learn different content management systems and produce documentation
  • Familiarity with digital publishing best practices and current trends, particularly responsive design 
  • High proficiency with personal and business computers and browser support  
  •  Proven problem-solving and decision making skills
  •  Able to facilitate discovery of alternatives and drive decision making
  •  Proven negotiation skills/conflict resolution skills 
  •  Strong analytical skills and testing skills
  • Energetic team player who is able to excel in a fast-paced environment
  • Ability to work self-sufficiently in a fast paced ever changing environment


Education & Experience:

  • 2 years or more experience in content publishing and online Marketing capabilities is an asset
  • Formal education in HTML and Java programming is an asset
  • Experience with the Vignette content management tool or any online publishing tool is an asset
  • Bilingualism (English/French) an asset 


Enterprise Services, Working better together.

Our teams are dedicated to providing the services and technology our business partners need to help customers achieve lifetime financial security. Through innovation and collaboration, we're striving to continually find new and better ways to bring value to Sun Life. Enterprise Services has employees in Canada, Ireland, the U.S. and Asia.   We partner closely with groups and individuals throughout Sun Life Financial to provide products and services that deliver business value.


We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Unposting Date

: Sep 30, 2014, 11:59:00 PM


:  Temporary Employee

Share This Job: