Class C Solutions Group, a business of MSC Industrial Supply Co., is an industry leader in the distribution of maintenance, repair, operating (MRO) and production supplies. At Class C Solutions, you'll receive the recognition you deserve for your ability to grow and add value. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create optimal customer outcomes, all while improving our value and creating profitable solutions.
BRIEF POSITION SUMMARY: Responsible for generating sales growth in a defined group of accounts by utilizing company programs to establish the company as a primary vendor in targeted customers and markets. Increasing sales by opening new accounts and within the existing customer base through program deployment and product expansion, focusing on VMI accounts. Provide appropriate on-site service and support and overall account management in order to maximize retention and penetration of current and new customers.
DUTIES & RESPONSIBILITIES:
Responsible for sales of the company's offerings and/or product to new and existing customers
Must develop expansion strategies to further retain and penetrate existing accounts
Responsible for prospecting, lead generation and development of new accounts
Responsible for successful implementation of major company programs and initiatives
Must achieve sales plan and account retention target.
Utilizes Account Management System to develop a routing plan and appropriate call frequency as well as document sales activity
Develops, maintains and strengthens company/customer relationships
Assists or conducts prospect/customer surveys and conversions and set up of new customer locations
Secures and submits customer orders for processing utilizing wireless ordering technology
Checks accuracy of incoming orders, and unpacks and puts away stock where appropriate; manages returns as necessary
Develops pricing strategy for non-contract customers in conjunction with District Sales Manager
Assist in management of account receivables
Conduct all activity in accordance with company policies and corporate business conduct guidelines
Submits in timely manner, in the format requested, all written reports as required by company management
Performs additional duties as assigned
EDUCATION & EXPERIENCE:
Minimum of high school education (diploma/GED) required
Two to four year college degree preferred
Minimum of 1-3 years outside direct sales/service experience desired
Minimum of 1-3 years’ experience in opening new accounts desired
Experience in account retention and account penetration (expansion of sales within existing accounts); must be able to verify sales successes
Proven track record in new account acquisition, account retention and account penetration (expansion of sales within existing accounts).
High degree of integrity and ability to develop customer relationships required
Demonstrated ability to resolve problems and develop action plans
Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
Requires ability to read technical material and develop analysis regarding the same
Must exhibit excellent oral and written communication skills, as well as excellent listening, presentation and questioning skills
Computer literate (MS Word, Excel, PowerPoint, Outlook) and ability to acclimate to PC based order entry system and wireless, hand held scanners
Must exhibit basic math skills and ability to organize and manage time appropriately
Must have excellent organizational, written and oral communication, listening and presentation skills
Reliable transportation, current driver’s license, minimum liability insurance as required by state of vehicle registration
Must be able to work from home office and own a personal computer with internet access that can be used for work
Ability to spend up to approximately 85% of time traveling to customer locations in assigned territory or region
Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility
Competitive base salary plus commissions and allowances for fuel and mobile phone
Full benefits available (medical, pension, holidays, vacation, etc.)
Cooperative team environment that also encourages a good work/life balance