Job Information

    • August-19-14
    • Full Time
    • Entry Level
    • Industrial Products and Machinery

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Outside Sales Representative (Entry Level)


Calgary, AB, CANADA
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About Us

Class C Solutions Group, a business of MSC Industrial Supply Co., is an industry leader in the distribution of maintenance, repair, operating (MRO) and production supplies. At Class C Solutions, you'll receive the recognition you deserve for your ability to grow and add value. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create optimal customer outcomes, all while improving our value and creating profitable solutions.

Job Description

BRIEF POSITION SUMMARY: Responsible for generating sales growth in a defined group of accounts by utilizing company programs to establish the company as a primary vendor in targeted customers and markets. Increasing sales by opening new accounts and within the existing customer base through program deployment and product expansion, focusing on VMI accounts. Provide appropriate on-site service and support and overall account management in order to maximize retention and penetration of current and new customers.


  • Responsible for sales of the company's offerings and/or product to new and existing customers
  • Must develop expansion strategies to further retain and penetrate existing accounts
  • Responsible for prospecting, lead generation and development of new accounts
  • Responsible for successful implementation of major company programs and initiatives
  • Must achieve sales plan and account retention target.
  • Utilizes Account Management System to develop a routing plan and appropriate call frequency as well as document sales activity
  • Develops, maintains and strengthens company/customer relationships
  • Assists or conducts prospect/customer surveys and conversions and set up of new customer locations
  • Secures and submits customer orders for processing utilizing wireless ordering technology
  • Checks accuracy of incoming orders, and unpacks and puts away stock where appropriate; manages returns as necessary
  • Develops pricing strategy for non-contract customers in conjunction with District Sales Manager
  • Assist in management of account receivables
  • Conduct all activity in accordance with company policies and corporate business conduct guidelines
  • Submits in timely manner, in the format requested, all written reports as required by company management
  • Performs additional duties as assigned

  • Minimum of high school education (diploma/GED) required
  • Two to four year college degree preferred
  • Minimum of 1-3 years outside direct sales/service experience desired
  • Minimum of 1-3 years’ experience in opening new accounts desired
  • Experience in account retention and account penetration (expansion of sales within existing accounts); must be able to verify sales successes

  • Proven track record in new account acquisition, account retention and account penetration (expansion of sales within existing accounts).
  • High degree of integrity and ability to develop customer relationships required
  • Demonstrated ability to resolve problems and develop action plans
  • Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
  • Requires ability to read technical material and develop analysis regarding the same
  • Must exhibit excellent oral and written communication skills, as well as excellent listening, presentation and questioning skills
  • Computer literate (MS Word, Excel, PowerPoint, Outlook) and ability to acclimate to PC based order entry system and wireless, hand held scanners
  • Must exhibit basic math skills and ability to organize and manage time appropriately
  • Must have excellent organizational, written and oral communication, listening and presentation skills
  • Reliable transportation, current driver’s license, minimum liability insurance as required by state of vehicle registration
  • Must be able to work from home office and own a personal computer with internet access that can be used for work

  • Ability to spend up to approximately 85% of time traveling to customer locations in assigned territory or region
  • Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility



  • Competitive base salary plus commissions and allowances for fuel and mobile phone
  • Full benefits available (medical, pension, holidays, vacation, etc.)
  • Cooperative team environment that also encourages a good work/life balance
Additional Information:  This job requisition appears on our careers website (   The job requisition number for Calgary is 6176.
Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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