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Toronto, ON, CANADA
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Trillium Gift of Life Network is an agency of the Ministry of Health and Long Term Care responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.

TGLN is currently seeking highly motivated, experienced Clinical Expert Liaison, reporting to the Director, Policy, Education and Professional Practice - Transplant. The newly created role of the Clinical Expert Liaison is to provide leadership and work directly with transplant centers for the implementation and monitoring of quality initiatives, standardization of care practices, performance data collection and monitoring and to work collaboratively within the transplant programs and across centers.

The Clinical Expert Liaison will be accountable to enhance existing hospital support services by working collaboratively with hospital-based Transplant teams to: foster a positive transplant culture; support the work of the existing transplant committees; ensure that the transplant experience is meaningful and positive for hospital staff, and to provide education, both during the implementation of new initiatives and to ensure the sustainability of existing initiatives. Additionally, the Clinical Expert Liaison will collect and report data and other performance measures to assess the efficacy of the provincial Transplant strategies and to ensure program continuity across Ontario hospitals.

The positions will be assigned geographically to support our 8 transplant centers. We have the following position available:

  • Toronto region x 1 position

Duties & Responsibilities:

  • Work with local partners to implement Provincial transplant strategic plans with the goal of achieving an integrated system.
  • Work collaborative with the local transplant program to understand data collection processes to ensure timely submission of information.
  • Collaborate with the local transplant program under the direction of TGLN to ensure implementation of performance measurement and improvement systems. Coordinates with other region Clinical Experts Liaison roles to ensure performance and quality initiatives are aligned.
  • Utilize information to support knowledge transfer and education for all levels of management and front line staff to support performance and quality improvement initiatives both locally and regionally.
  • Regularly report on the status of performance, quality improvement efforts and impacts on patients to the local and regional teams.
  • Establish and cultivates professional relationships with referral hospitals to understand listing and, referral practices.
  • Work alongside transplant programs to understand patient needs.
  • Collaborate on the design of the information technology infrastructure required to support a provincial performance and quality improvement system.
  • Ensure needed data is collected on a timely basis; regular reports on progress are distributed, and makes recommendations for future improvements based on the data.
  • Search out best performance and quality improvement practices, making the transplant department aware of them and suggesting areas where they can be implemented.
  • Participate in and/or leads the Transplant Quality Council. Convenes regular meetings, sets agendas, develops and analyzes performance improvement data for the council, designs and implements the necessary Quality improvement initiatives.
  • Other duties and projects as assigned.

Education & Experience:

  • Health care professional preferred (RN, RT etc).
  • Masters degree preferred (MN, MScN, MHA, MHSc, etc).
  • Five years of transplant experience preferred.
  • Research experience.
  • Experience in program development and implementation.
  • Innovative approach to solutions.
  • Superior communication, conflict resolution, problem solving and Interpersonal skills.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Proven ability to practice in a self directed manner.
  • Effective teaching and research skills.
  • Demonstrated ability to function effectively within an interdisciplinary care team.
  • Ability to lead / be an effective change agent.
  • Knowledge of MSOffice products (Microsoft Word™, Excel, Outlook, PowerPoint).


Please note that this position requires travel between the Transplant Centre/s and TGLN’s head office in Toronto. The time will be divided between the transplant centers and TGLN as required.

To Apply:

Trillium Gift of Life Network offers a competitive salary and an excellent benefits package. Please apply to Human Resources, Trillium Gift of Life Network, and 522 University Avenue, Suite 900, Toronto ON M5G 1W7 referencing competition #CEL-SR-FT by Tuesday, September 2, 2014. Fax: 416-214-7807. E-mail: Please state salary expectations and preferred location. Trillium Gift of Life Network is committed to providing accommodations for job applicants with disabilities.  If you require accommodation, we will work with you to meet your needs.

Trillium Gift of Life Network thanks all applicants for their interest. However, only those considered for this position will be contacted.

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