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Customer Service Representative - SHHC

SHOPPERS DRUG MART

Thunder Bay, ON, CANADA
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Job Opportunity

Job Title: Customer Service Representative - SHHC
Post Date: 08 / 28 / 2014
Location: 285 MEMORIAL AVENUE
Regular / Temporary: Regular
City: THUNDER BAY
Position Type: Full Time
Province: ON
Requisition Number: 1044631
Store Number: 0676-HHC

JOB DESCRIPTION:

Key responsibilities of a Customer Service Representative include:
. To provide efficient and courteous customer service
. Provide compression and other fittings - stocking, braces, custom fittings
. Answers customer inquiries regarding products, policies, etc.
. Resolves customer complaints according to established guidelines
. Performs stock counts as assigned
. Receive incoming orders
. Complete all sales related paperwork
. Control cash, cheques, etc. in accordance with the cash handling policy
. Comply with all store policies and procedures
. Comply with all health and safety regulations
. Demonstrate a professional image, including clean and complete uniform with name badge
. Perform other duties as required

QUALIFICATIONS:


. Superior interpersonal and listening skills - pleasant, approachable, and patient
. Effective verbal and written communication skills
. Commitment to providing superior customer service
. Punctual and reliable
. Previous retail experience an asset
. Previous experience in the Healthcare industry an asset
. High School Diploma

WORK HOURS:

Flex schedule - some weekends and evenings

ADDITIONAL POSITION DETAILS:

J2WHHC


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