Workopolis

Job Information

Job Tools

Find More Jobs

F&B Outlets Supervisor

DELTA HOTEL AND RESORTS

Halifax, NS, CANADA
Share This Job:



RESPONSIBILITIES OF THE F&B OUTLETS SUPERVISOR:

  • Ensure all departmental operational procedures are adhered to in accordance to Delta and hotel standards.
  • Promote and enhance the image of the outlets.
  • Greet, seat and service guests in accordance to Delta Standards.
  • Assist with service and/or busing when necessary to ensure superior guest satisfaction.
  • Input payroll: ensure records are maintained for holidays, vacation and attendance forms.
  • Monitor schedules daily:  ensure staffing levels are maintained and consistent with business levels while                 following the guidelines created by the hotel and union.
  • Maintain a positive working atmosphere for both team members and guests alike.
  • Follow through on guest requests and or complaints.
  • Prepare and deliver Employee Development Reviews, coaching and progressive discipline documents;  ensure proper training of new colleagues. 
  • Participate in the development of the merchandising and marketing of all food & beverage services.
  • Work closely with the Executive Chef and promote teamwork between the kitchen, and the Outlet team members.
  • Relay suggestions about menu items and guest feedback to the department manager.
  • Assist in the recruitment, selection, training & development of all team members to ensure high standards are maintained.
  • Assist with monthly team member meetings and ensure proper follow up on issues requiring attention
  • Ensure all financial reporting is maintained and accurate, including payroll and billing.
  • Actively participate and contribute to project work identified by the department manager


 QUALIFICATIONS:

  • Minimum 2 years experience in the Food & Beverage Industry
  • Supervisory experience is required
  • Experience working in a unionized environment is an asset
  • Formal hospitality training an asset (i.e. degree or certificate program)
  • Must be well organized, results oriented and flexible to work various shift schedules
  • Must be problem solver combined with excellent interpersonal and communication skills
  • Must be strongly motivated
  • Must have proven leadership skills
  • Micros 3700 an asset

 Hours and shifts will vary according to occupancy levels


Why is this a great place to work? Learn more...
Delta Corporate site Delta Careers
Share This Job: