Waitress writing on a pad

Discussion topic: Was restaurant right to fire waitress for refusing to refund $200 tip?

Elizabeth Bromstein | Apr 23, 2014 6:47 pm

IHOP fires waitress for not returning a $200 tip, then rehires her. Should she have had to return it? Let’s discuss.


Category: Management,

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Melissa Allen| Oct 3, 2013 7:07 pm


Giving feedback is often a manager’s least favourite part of the job. Keep reading to find out how to give corrective feedback that will help both you and your report grow professionally.



Category: Help & FAQ's, Human Resources, Management,
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The 8 characteristics of a star performer (it has nothing to do with IQ)

Melissa Allen| Oct 1, 2013 6:18 pm


Star performers are responsible for much of an organization’s productivity and output. Believe it or not, traditional performance indicators such as IQ and college GPA actually play a relatively minor role. Here are the characteristics that do matter.



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6 underrated qualities of truly amazing employees

Christina Bruce| Oct 1, 2013 2:05 pm


So you think you’ve made the right hire. It’s great to find an employee that works hard and produces the results you are looking for. But what makes someone stand out above the crowd? Here are six subtle signs you’ve got a superstar in the making.



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How to encourage authenticity in the workplace

Melissa Allen| Sep 27, 2013 10:08 pm


75% of workers cover up some part of their identity at work. Here’s how to balance the encouragement of authenticity with your organization’s goals.



Category: Help & FAQ's,
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How to weed out ‘bad people managers’ in interviews

Julie Labrie| Sep 23, 2013 4:35 pm


A once happy workplace is now tenuous. The department is fragmented. Everyone is gossiping and we’ve lost some great talent recently. It’s starting to look like a revolving door. Does this sound familiar?



Category: Hiring Advice,
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Covering: When “Being Yourself” at work doesn’t cut it

Melissa Allen| Sep 18, 2013 8:14 pm


Are your employees hiding their true selves? 75% of workers cover up some part of their identity at work. Learn about why this is bad for the workplace.



Category: Industry News & Insights,
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How to decipher exit interview answers

Melissa Allen| Sep 16, 2013 6:40 pm


Exit interviews can provide companies with valuable insight, but how honest is an employee on their way out the door? Here’s how to decipher common answers.



Category: Help & FAQ's,
The rudest things we do with technology

The eight rudest things people do with technology – Are you guilty of these?

Peter Harris| Sep 13, 2013 1:42 pm


A new survey has just revealed people’s opinions about the most annoying things that we do with our workplace technology. Here are the eight behaviours that bother people the most.



Category: Industry News & Insights,