The issue may be related to cookies stored on your browser.
If you are using Internet Explorer 6:
- Go to the browser toolbar at the top of the page and click on “Tools”.
- Under “Tools”, click on “Internet Options”
- In this window you will see “Delete Cookies” and “Delete Files”. Click on these – this will remove cookies. “Files” refers simply to the urls of the last few sites you’ve looked at.
- If you have bookmarked any links to our site, please delete these as well.
If you are using Internet Explorer 7:
- Go to the browser toolbar at the top of the page and click on “Tools”.
- You will see an option to Delete Browsing History. Click on “Delete All”.
If you are using Mozilla Firefox:
- In the browser toolbar click on “Tools”.
- Click on “Clear Private Data”
- Check all the boxes.
- Click “Clear Private Data Now” button.