conducteur de camion sur long parcours

truck driver

technicien service après-vente

driver

coordonnateur

Challenger-Motor-Freight-Inc.

When I first started with Challenger it was exciting, I was a new driver with a big company.  The recruiter seemed very friendly and helpful, now when I walk by him he doesn't even know I'm there.

Training was excellent! They really go out of their way to make sure your ready before they put you in a truck!

Front office reception girls are wonderful,  to bad they moved them in the back, at least they said hi to you when you came into the office. 
The dispatchers have always treated me good, I can just imagine the stress they have to deal with,  listening to all the complaints from the drivers.

The company is very saftey minded in some ways, unless it involves spending money on things the truck needs.

Drivers are all brothers, care about each other,  except for a few grumpy ones.
 
I would love to stay with Challenger if there was room for advancment. 

I have seen so many good drivers leave in the past year, it's crazy! Why wouldn't the company at least make an effort to keep them. They just don't care because they are always training a new guy.

Truck tires need to be almost bald before they will replace them.

Overall I feel like a number here, not a team player.. Not once has one of the senior staff ever asked me how I was doing. It's always me that initiates the "hello, how are you?" then you get a short almost puzzeled response of, do I know you? after 2 years of working here. There are times I feel very alone at Challenger,  fortunately the other drivers are there for you when you need someone to talk too, unfortunately the conversation is mostly negative. 

They provide showers and laundry,  plus a kitchen to prepare food and a nicely air conditioned drivers lounge with a tv, sectionals and recliners. I am greatful for that.

The main problem with Challenger is the front office, if they cared more about the drivers and made an effort to at least see to their needs, they wouldn't have such a high turn over rate.

Moral is very low here, the drivers at Challenger just want management to tell them they matter and are valued. Challenger senior staff notices every mistake you make, but never acknowledges the good things you do. Very uncomfortable atmosphere to work in most of the time.

I am very grateful for the experience Challenger has given me and for giving me chance, but I want to be with a company that values what I have to offer, a professional minded attitude when it comes to my driving carrer. 

But it's time to find a company who will at least acknowledge me as a person and not a number.

I started my professional driver career with challenger. It’s a good place to start and their loads are predictable in short order. I’ve driven for both Cambridge and Abbotsford terminals. Don’t be fooled , unless you want drive team; this is only a regional carrier. Planning and dispatch are the weak link here, you’re generally sitting and waiting for your back haul or next load. The Abbottsford yard is the hand me down location for Tractors so expect a 5 to 6 year old miled out bottom of the line Volvo 670 or freight shaker. Above Average safety, but expect your “screw up” to be displayed at terminal for everyone to see on the “ Wall of Shame”. The photos stay up until the next “Wall of Shamer”. Which can be up to a month. Relax, your truck number is blocked out but everyone knows it’s you!  Driver retention is very low.... less than a year and a half and if you keep your resume up to date you will have recruiters contacting you after six months. Maintenance does their best to keep these tractors in as good condition as they can for the age the tractors. If they paid 10 to 15 cents a mile more and got new tractors, I’d still be there. Sadly, they don’t and they won’t.  Get your primary experience and bolt. 

Great equipment to work with. Management is very two faced and only care about themselves and their position at whatever cost to you. They will pretend like they care and give you all the stories you want to hear but trust me to not trust them. Lots of work if you are flexible and open to working on different boards (containers, automotive, open board). Pay is garbage and benefits are middle of the road at best. No incentive for tenure except an increase in vacation pay percentage. Pension available but fully funded by you. Excellent Christmas parties and a few free bbqs throughout the year. Office staff are truly way underpaid and it shows through lack of knowledge and understanding and experience. All the long term, good employees have long left and ones that are still there, should’ve left years ago and are pretty crusty (putting it nicely) Very corporate mentality here with the bottom line being the ultimate goal.

Challenger Motor Freight was my introduction to trucking. I applied on a bit of a whim after seeing a "We're Hiring" notice on the back of one of their 18-wheelers on the highway. I called them and spoke with the hiring manager and learned more about what was actually involved with hauling freight. He made it clear it wasn't a cakewalk but assured me they provided the best training in the industry and that it was a reliable career with a lot of freedom and independence. I decided to give it a shot and began my onboarding soon after. The training was extensive - there were entire courses on the different aspects of road safety, including time in a state-of-the-art simulator which was pretty cool and did a lot to prepare me for the real thing. When the time came for me to actually make my first cargo run, I was nervous and excited, but the weeks of training, safety classes and simulator sessions had me feeling confident. I made my delivery successfully and on time, and it was a sweet feeling to get my first paycheck. I'm now in my fourth year as a professional trucker with Challenger. They did a great job preparing me for life on the road.  

The management in every section of the Operations Department at Challenger by far worse than anything I have ever experienced in my entire life.
I worked for this company for 5 years and the turn over rate is incredibly high for a reason. Every single employee from customer service to dispatch/planning is over worked, over stressed and underpaid. Anyone who shows they are a competent employee & capable of handling their duties with ease is then stacked with the responsibilities of another employee who shows nothing but laziness and incompetence. No word of a lie, this is a serious issue within Challenger that I have first hand experienced and witnessed in multiple areas of the operations department. When you follow the proper channels outlined to address issues within the company you are then ostracized by management AND HR.
If you want to be over worker, under paid, treated poorly and disrespected by management/HR all the while sitting quietly, then this is 100% the place for you! Enjoy!

Low pay no retirement plan. Company pushed drivers to max hours and time does not respect home life.  The load must be delivered putting safety aside dispatch will falsify documents to get load delivered driver must be diligent to catch this or will end up with fines.  Job starts off good with recruiting and training they tell you all the good stuff make you feel as if your in the perfect world after that you are tossed to the wolves(dispatch and driver managers) where it is the total opposite.  If you run team open board you get mileage if you run single they say they guarantee 5000 miles biweekly you only get that if you do Toyota otherwise be prepared to just sit and wait as all priority is given to teams.  Company does not care about drivers will ask you to do unsafe practices to get load delivered always the drivers fault and their safety department is a joke.  Company only cares about itself very very  high turnover

Inconsistent miles. Sitting around for days waiting to get a load. Sometimes 1700 miles a week….if you’re lucky. 

When you get a load, there’s no empty trailers. You search the yard and then start going to all the customers where there may be an empty, but probably not. 

Planners and dispatch give good loads to their buddies. 

Constant conflict with management who take no accountability for their responsibilities, instead they just blame others. 

Some dispatch employees still have no clue after a few years on the job. This puts added burden on the ones who want to do a good job and make a difference. 

You can see the office support staff is so poorly managed that it shows in their lack of motivation. There’s a lot of talented people there whose skills are being wasted. 

The pay is poor, not only by $/mile but by limited miles. You cannot support a family on what they give you. I can only assume the other areas of the business are feeling this stress too, which again leads to a poor work culture. 


If you're considering a role in the logistics division, think twice. The environment is riddled with politics, where heavy commissions drive the actions of those who've been around for over a decade. It's like a mafia—newcomers are given a hard time and left to work on basic pay with no room for growth. 

You're treated as just another number, with no one really caring about your professional development. Recently, there's been a wave of terminations and resignations, which speaks volumes about the work culture. If you don't want to end up as a slave with minimal pay, stuck doing tasks that should be handled by secretaries rather than a professional in logistics, I'd strongly advise looking elsewhere. There's no chance for career advancement here in the next five years, at least. Save yourself the trouble and avoid this place. 


Review what was left over from the shift before, what trucks are in the dock doors for loading and for receiving...all posted in office on board
get all orders together for picking, print pick tickets, hand them out to all workers in warehouse.  Talk to supervisor regarding receiving, supervisor would take care of receiving doors.
Learned lots about the product we stored in the warehouse (American Standard), learned more of how to coordinate tasks, multitask in this fast paced environment, became better and faster at this.  Hardest part of the job was when we were short handed.  Most enjoyable part of the job was knowing that there was a great flow to the day, knowing I did a great job, all orders picked and loaded, all workers enjoyed working together.

many deficiencies , no preventative maintenance,bald tires, inspections due, leaking seals.  and they expect the driver to wait while corrected.  no respect for drivers time. must wait 20 minutes before truck problems inspected.  repairs not done on time.  dirty trucks and trailers.  drivers don't get paid to wash them and challenger  doesn't bring in any washing company.  fueling of trucks is forbidden at many locations so challenger can save a nickel at expense of drivers time. you don't get paid for border crossings or most trailer switches and drops.  they are one of the lowest paying in the industry. replacement trucks while yours is worked on are not available.  run the other way because there is better out there!  co workers are good. management contacts you sometimes by computer names,,very impersonal.  best part of the job is when you are away from head office.

Top Job Titles	Average salary
Conducteur de camion sur long parcours 2 salaries reported	$62,500 per year
Truck driver 1 salary reported	$36.50 per hour
Technicien service après-vente 3 salaries reported	$47,667 per year
Driver 2 salaries reported	$1,750 per week
Coordonnateur 2 salaries reported	$44,200 per year

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