security guard

guest service agent

bar staff

housekeeper

event coordinator

Cowboys Casino

They only want people who are fast and have zero issues, if you have any type of disability or medical issues, they will not give a flying f and just fire you, won't even give you a chance to move into a different position or anything. Supervisor constantly intimidated me, I felt like I couldn't confide in management and my disabilities were used against me, whether or not it affected my job performance.

Even though there's a sit-down table, they won't work with anyone who struggles standing for long periods, they just randomly put dealers at that table instead.

You are also expected to basically take abuse from drunk patrons on a near daily basis and cannot stand up for yourself, regardless of what they say or how rude they are. You can be held responsible for any mistakes on the table.

There were a few decent staff members in management, but most were not great.

Cowboys is a great place to work for (short term) not so much for (long term), management has always treated security at the bottom of the totem pole and as a security guard you are constantly downplayed for the job you do. You will deal with a lot of different situations from unfortunately dealing with the homeless and opioid epidemics, and fights and arrests are common on weekends and big events.

However you will learn a lot of valuable experiences and gain quick response time because of these situations. Day security essentially just stands around and gets paid to be bored, night security however is a completely different job and I would recommend for students, or people trying to get there first step into the security/law enforcement world.

This is a very fun and eventful place to work overall. Your coworkers are awesome (for the most part) and you get a fair amount of breaks throughout the night. Supervisors are great, and most management as well. I’ve found that it often depends on the mood of certain management how I will be treated with any conflict (or even conversation) I bring up. This type of behaviour I find to be slightly inappropriate since we work in customer service and I’m expected to keep face with everyone, as is everyone else. It’s easy to have a positive attitude at work and I find what snaps me out of it the quickest is curt interactions with other members of the team. Overall, if you can put your head down and focus on the job and put a smile on, you’ll enjoy the atmosphere here.  

For the most part selling lottery and dealing with guests, and coat check at night. I learned a lot more about using excel and working extended hours. I love all my co - workers and get along with every department.

The hardest part of my job is dealing with the people who have addictions to gambling and drinking as they can be very inappropriate or their stories are very sad from being depressed and alone. I enjoy being the person to listen and brighten their day.

What is the best part of working at the company?
Tips paid out next day in cash

What is the most stressful part about working at the company?
Countless intoxicated players, many of whom become aggressive, and management is not equipped with the skills to deal with conflict

What is the work environment and culture like at the company?
Typical favouritism, workplace politics are critical to enjoying your time here

I worked night shift with ten hours and having a four shifts a week.
Being here for more than a year is really fun and i am very happy working with my co workers and the management is fantastic. I don't complain with my works because i am happy doing all the duties and responsibilities that has been given to me.

There are few opportunities for advancement in any casino. This one operates like an “old oil boys” club. Hours are rarely full time, and awkward if you have a family or school to worry about, b it’s doable. Management is disorganized from the top down. Tips are half what they were 5 years ago

Greeting customers and engaging them to match the atmosphere creating a positive fun entertainment experience.
Learning how to multitask, become ambidextrous with both hands is a great skill going forward.
Staff fun and friendly creating a good employee to employee relationships.
Repetitive motions constantly can create strain on body must keep in shape outside of work.

Everyday is different either with co-workers and or patrons. I get to meet wonderful locals and sometime famous celebrities. All the daily routine is standard everytime but it's the people that make or break your day. Each day is a learning experience whether it's an issue with drunks or an irrate customer. Overall it's a great place to work at because of the people.

The Security department at Cowboys Casino is a good job for someone who has their irons in other fires, and also someone who has no problem being treated poorly by not only disgruntled patrons, but also the management. Mainly because if you have any issues with anything they are always ignored.

Top Job Titles	Average salary
Security guard 1 salary reported	$18.13 per hour
Guest service agent 2 salaries reported	$16.00 per hour
Bar staff 3 salaries reported	$15.25 per hour
Housekeeper 1 salary reported	$18.25 per hour
Event coordinator 2 salaries reported	$52,500 per year

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