Davis + Henderson

A typical day at work begins at the coffee machine, then prepping all other necessary machines for the day- i.e computer, phone systems. A quick hello to all the fellow employees, and on the minute your scheduled to begin, off you go.
Need assessment, and multi-tasking are paramount skills required if one wants to excel within ones position to achieve bonus'; which are paid out quarterly. 
Concise and tactful conversations are a must to achieve best results for both the client and the borrowers. 
Empathy is also necessary in the day to day- as your talking with people about the money they do or do not have. 

All of above skills have been sharpened at my current role- which I mostly enjoy,my problem is that its become comfortable to the point of stagnancy and I desire to grow.

The most rewarding part of my job is the sigh of relief on the other end of the phone when I was able to work together a payment plan with the borrower that allows for them to live the day to day comfortably- without 'drawing blood from a stone' for lack of better terms. I care about every borrower- and being able to help makes my day feel satisfying.

I have good experienced in this On-site representative. Help student to fill out the OSAP form and how to apply the bank information.
The student has to be interview and veryfy their ID's sin gard and driver's licence. Student has to submit the original document to proof the same student given the document and we process the osap. University and College student applying for continue education and the bignner's have to apply the osap to pay there tution fee and living expences. 

I learned to help the student to fill the form's with patient and happy.

This is a tem work and we have to work with co-worders and help each other.

First time student, we have explain several time till they get all the information is correct. We go throw the application and fill detail's are given all the mesage in peffect.

This is team work and when we have a quction we all help each other and still we didn't find the answer, we can call the mangaer several time and get the answer. Still if we didn't wind the answer, the manager will be on the spot in 15 minutes and explain all the information and given the answer to the student.

Univeris Corp. gave me the opportunity to work with some of the great minds in the financial sector.  I loved my job and got along well with the people.  I excelled at my job and soon was promoted and had my own employees.  I worked very well with senior management and landed multi-million dollar deals for the company.  I enjoyed the most solving problems for our clients as well as internal issues.  I became the "go-to" person and enjoyed every day at work.  The hardest period for me was when the economy crashed and the company had to dissolve many other departments including my own and as a result, lay-off my staff and eventually myself. The most enjoyable part was when we landed the PIP, TD and PWH  contracts.  my department, and the entire organization rejoiced and everyday was like the perfect day.

The employees at D+H are awesome. I have met some of the most interesting individuals while employed at D+H. The environment is similar to any other call center such as metric driven and meeting quality targets. Schedules are provide in advance however the operation of the business is 24/7 therefore some weeks you get stuck working 4pm-midnight. However, overall I would say this would be one of the more enjoyable experiences I had. If you maintain a good standing in regards to the quality of your work no one will be micro-managing you.

The typical day could be extremely stressful and filled with urgent problems for different business units. Another day could be quiet as a mouse with no major incidents for you to manage. This is where your challenge would be. Finding ways to use the down time effectively when you  do not know when you will be needed for an urgent incident. I loved doing the bridge calls and working with technicians to find a resolution to an issue! On Call shifts are required and this can disrupt your home life with the number of hours you may be required on a weekend.

Not satisfied with how training was being provided unfair,
didn't feel welcome, ppl just look miserable when you try to ask questions, just treated unfairly. Parking permit was not aloud, you had to park across the street, and dangerous for crossing to get to work.  just no respect to the employee, Just no need to be parking and getting to work late for that matter.  Couldn't even talk to anyone, always being monitored everyone hour, lot of pressure for no reason.

Working at D+H/Finastra is a pleasure. I have been with this company for a number of years. Through out the years i have been assigned many challenging roles and responsibilities. I can gladly say that i have exceeded all required responsibilities. The best part of my current role is managing people. The current role is challenging but rewarding at the same team when you see your team/people grow and reach their assigned goals.

Productive, fun work place and staffs are friendly.  Can learn a lot. Gained lot of experience. Internal job posting. When there is a vacant in an other department can move. They do have good discipline. More often will have pot luck. Staffs birthday celebration. Christmas party get together.  Summer time BBQ. Company/management product knowledge meetings. Overall fun environment. 

Although it was a seasonal/ temp. job, I managed to work there 3 times over a 3 year span. I worked evenings and days in different years. I enjoyed this job in the fact that we could listen to music or whatever while we worked as long as no one could hear it. My typical day was to enter data into a computer, and then we verified it and also checked it over a third time to make sure it was correct before it was delivered to the client.

D+H is a good place to work. A good team environment and an enjoyable day to work. A work day consisted of helping customers with order and re-orders of personal and business cheques. Each call was different based on what product the customer was using. 

There has been growth within the company that branches outside of just cheques and present an opportunity for advancement and growth.

Working at Davis + Henderson: company overview and reviews

Davis + Henderson

Davis + Henderson ratings

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected