sales manager

mécanicien en chauffage, en ventilation et en climatisation

Dyand Mechanical Systems Inc

In a typical day, I read and reply to emails, I sort through the paperwork that was handed in the day before and place the new claims with the different manufacturers, some are online and others are on claim forms and emailed in to the representative. During the receptionists' lunch hour, I cover the phones and assist any customers that come into the showroom. I worked in multiple positions during my time with this company and each position allowed me to learn new systems and processes. The culture here is very family oriented, everyone is there to help if you need it. I have worked with some of the employees since I started and they have become great coworkers and friends. The most enjoyable part of my job is the people that I work with and dealing with the warranty representatives at the manufacturers. The hardest part of my job is the lag time between placing the claim and receiving the parts from the manufacturer.

When I started with Dyand it was a great place to work. We had golf tournaments and christmas parties, the staff was great and upper management was very involved with the staff. Over the past few years things have drastically declined, the golf tournament was cancelled and then the Christmas party. The office staff is overpaid and there are far too many of them for it to even make sense. All installers took a pay cut to "get more contracts" but new contracts never came and it got to the point that installers could barely get by on what they were making.  It went from a great company that cared about their employees to a company that put their bottom line first. I would recommend anywhere but here.

you would go in in the morning get a job and load your truck. this included: pipe, a job box with all fitting, thermopan, pvc pipe and a furnace. You would get to your job site and install all heating boots and pipe to second floor and stub them into the basement, install bathroom fans, all hoods needed for fresh air and exhaust and then you would hang and vent the furnace. furnaces ranged from 60,000 btuh - 120,000 btuh. you would do this all by yourself in one day. The bosses were easy to get along with and if you had any questions when on the job you could call and get the info required.

No, no, no, no.  If you sell your soul to this company you will regret it immediately.  You will be lucky to get paid for 20 hours in a normal work week, but will work all 44 of them at the very minimum.  They call it "peice work" and it is nothing more for a way for them to make more money and to take the extra profits in from you.  Yes, they will pay you 30 dollars an hour, but you will only be given time gated projects that pay 2 hours for up to 8 hours of work.

The way they pay you, it works out to less than minimum wage and when you ask they let you know that you aren't an employee.  You are a contractor entitled to zero.  Trust me.  Find anywhere else in the HVAC world to work.

If you don't care about taking pride in your work and you just want a lazy job with very little responsibility, work here. Lots of breaks most of the time and they ask you to do things easy and fast, not to code. You will be laid off when they run out of work but it's a fine job. It just became evident through COVID that they don't care about their employee's safety. There was a guy who was sick on site and they didn't even tell me. My partner is immunocompromised and this did not fly with me. Also general safety on site is a joke most of the time.

Installing snap-lock pipe can get repetitive but just mention you would like to learn something new and these people will try their best to make it happen. Typical 8 hour work day Mon-Fri and overtime available when busy but is paid in banked hours only.

Physically demanding job sometimes but it's nice to see your work complete and looking good.

Management is a joke. The blind leading the blind. Clueless and empty promises sending you into situations without any forethought or planning and when it doesn’t work it’s only you losing money cause there’s zero accountability for other being incapable of doing their job. 

Fun and friendly environment to work for the most part. fast environment within the accounting department. Staff members were helpful and friendly. Most enjoyable part of my job was the collections of accounts that were old and outstanding (pulling all files and back up for quicker payment to the larger companies)

Office staff very disconnected from "other side of the door"  (installers, back area staff).  

A harmful "just get it done" attitude from management. No healthy work-life balance. 

I only returned for a second go because I needed to work. As soon as I found 
better employment, I was out of there

Management was way too confusing.  Too much gossiping.  No loyalty.  No rewards for job well done.  Told many times "we pay employees very well". I left after 5.5 years and got a job for $20,000 more and succeeded in the position

Top Job Titles	Average salary
Sales manager 1 salary reported	$92,500 per year
Mécanicien en chauffage, en ventilation et en climatisation 1 salary reported	$29.00 per hour

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