Dyson

Working for Dyson is what I would label an "almost" perfect job. 

When I was first hired as a bilingual customer care representative, I was very nervous. I had never worked in a call center environment before but I always heard that it was tough due to the call volume and time. However, Dyson has shown that not only are their products are reliable but their workforce is just as reliable. The managers are there every step of the way and ensure that you are well prepared when taking calls.

The work environment is the best part of job as the calls themselves can be a little stressful at times. You are able to talk with the managers between calls if you have any questions or concerns. You are not crucified if you don't reach the call target but you are given constructive criticism to improve your call times which is essential in this work environment.

Dyson aims for a one-call resolution and I would honestly say that Dyson has successfully succeeded with this plan by having managers who are organized and motivated to help you.

The only issue is that the customer care representatives do not get any benefits but with the good pay, it makes up for it.

What is the best part of working at the company?
The product is brilliant. It is pricey but IMO worth the investment.

What is the most stressful part about working at the company?
The intenal administration of Dyson has much to be desired.  It can be stagnant with little internal changes for years.  Or, it can be cut throat.

What is the work environment and culture like at the company?
Fine.  There are mostly positives but there are some negatives.

What is a typical day like for you at the company?
Go to a store, log in for the day, ensure the kiosk was clean and the equipment charged and ready for demo, internal reports throughout the day and then end of day sales reporting.

a typical day of work mainly entailed with me receiving  every shipment and to ensure it was entered into the system correctly
I learnt for the most part of it how to handle shipping and receiving and how to manage data entry
there was room for improvement in management
the hardest part was having shipment after shipment and having to do accurately and efficiently at a fast pace
the most enjoyable part was being able to do your work and still have good communication with your coworkers

Everyday is a new day and new challenges that are easily overcome. Great company to work for. Communication is a bit lacking as some of the higher management are quite busy dealing with the rest of the experts throughout the nation. 
On a working day, you are required to bring the demo units along with you that the company has provided for you in order to showcase to potential customers.
The most enjoyable part is meeting new people everyday and overcoming their objectives of the products.

Dyson provides you with great  training and a wonderful team to work with.  As a sales demonstrator you have  lot of support and even though Dyson is expensive it's not hard to sell at all. Expect to work weekends. It can be boring at times depending which store you're in. Base plus can be good. Quarterly bonuses. Good entry level position

The day consists of either handling customer complaints, placing orders, fixing current orders, shipping out new parts or scheduling a maintenance appointment for their product. The management is friendly. It is a competitive place to work. Great insight into the Canadian retail market. Very very supportive management.

What is the best part of working at the company?
Flexible schedule 
Work in different locations 
Free demos
Learning new things
Hourly rage+monthly bonus 

What is the most stressful part about working at the company?
No benefits 
Work on the weekends

What is the work environment and culture like at the company?
Good culture and friendly managers.

Receives and checks incoming product. Stocks or re-stocks shelves with product received. Performs delivery service to customer base. Delivery service may be on demand, a delivery route or a scheduled shuttle from point A to point B. Performs inventory control functions as directed by manager. Assists in maintaining clean and orderly working environment both in store and in delivery vehicles.

Dyson has an excellent in depth training program. The best I have ever experienced. They care about there employees and are will to listen and act of feedback!  As a Demonstrator expect to  work  Thursday-sunda It's okay money for a part-time position.

Really great company, communication is open and both ways. They really help you grow and learn - stretching you to promote growth! There is a strong focus on company culture and in my opinion they are doing an amazing job 

Working at Dyson: company overview and reviews

Dyson

Dyson ratings

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected