warehouse operations manager

service technician

café manager

inventory coordinator

chef

FAEMA CANADA

Faema Caffe is a decent Italian restaurant that makes for an abysmal place to work. Obviously different locations function differently and there's a distinct disconnect between those working in retail and those working front of house at the restaurant. But because the company obviously makes more money from selling the espresso machines they are famous for, they give little to no care about paying for anything in the restaurant itself. Things break constantly and management will pay money to fix it in time, but never will replace things even if they CONSTANTLY break. And while the owners will not spend money on the cafe itself, seemingly as if they don't care about it, they will watch all of their employees like a hawk stalking their prey, waiting for the first possible slip up and then giving them a strike, or worse immediately firing them. In the time I was there, hard working employees were fired for having back problems that they could not fix, or simply for leaning to catch their breath after a long rush of orders. If you are not constantly moving, even when there is nothing to do at all, you will get reprimanded. As well, multiple female employees have brought up complaints to management about harassment from both customers and staff, and it fall completely on deaf ears. Nothing is done to stem the tide of repeated harassment towards marginalized groups who work for the cafe, owners would rather fire the people who complain than those who make it a harsh work environment. The cafe will also cater to customers who repeatedly harass staff simply because they are regulars, rather than having any amount of ethics to ask people to leave for making sexual innuendos towards female staff members. The only part of the job that makes it manageable is your other co-workers, because at least you have someone to talk about it. Avoid at all costs.

I worked for Faema for over 5 years as a Customer Service/Sales Associate. I did love my job. Manager was helpful, understandable and extreamly hard worker. I learnt a lot at this place, especially sales and customer service. Customers are most of the time are amazing. There are a lot of returning customers. 
Co workers are like your own family. The only downsize was for me is the money, unfortunately was not enough when you have a family, even though I made extra by selling coffe machines and getting commission. Faema will always have a special place in my heart. 

Entry-level positions are the sales positions or baristas, which is minimum wage or slightly above. If you are sales, the commission is very, very little at 1% on selected items. Also, discounts are small, but if you are a coffee lover, at least you have free coffee all day long during your shift.

The atmosphere is easy-going and there aren't any sales targets. However, don't expect to get a review, or a raise or get promoted. One positive is that the managers that currently work there are great.

I enjoyed the work, of which there was never lack of. Only difference of opinion....I became a vegetarian.  Based within an old Ford Factory, historical postings everywhere. really a great place to work and even fun to do a research project on.

I’ve been working with Faema for over 3 years. It is not a burden waking up in the morning knowing that I’m coming to such a nice work place. I’ve learned so much about the coffee business and everything to do with the Italian goodness.  I made great friends there also.

It is a good place to work. Friendly environment. Manager is very supportive. Working hours are flexible. Workplace culture is very relaxing. Management is always available for any kind of suggestions or concerns.

13 years with Faema, I love the people I work with.  The family owners are just your own family. The most enjoyable part of my day is seeing all of our loyal customers that come in daily to have their special coffee, they always put a smile on my face.

The GM quit and he was very good and accommodating schedules, once he was gone, the owners were not so keen on servers having other obligations or pursuits, which is what most servers have.

A typical day at Faema is constantly busy from the beginning of the shift to the end. Management kept the work environment fun and light while also keeping employees on track.

- managed inventory of pastries
- guaranteed highest standard of food quality
- fun place to work in
- co workers are amazing

Top Job Titles	Average salary
Warehouse operations manager 2 salaries reported	$55,000 per year
Service technician 1 salary reported	$32.00 per hour
Café manager 1 salary reported	$21.50 per hour
Inventory coordinator 1 salary reported	$28.00 per hour
Chef 1 salary reported	$57,500 per year

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