shipping and receiving clerk

warehouse/driver

furniture installer

customer service representative

shipping supervisor

FRID + Russell Business Products

A typical day at the office starts at 8:30 am,  except for making sure the Installation team had everything they need for the jobs scheduled for installation that day, paperwork mainly.
I learned that I could multitask better than most people that I work with.
Co-workers are friendly and a good bunch that I can laugh with, a couple have attitudes but you kind of learn to live with it and deal with it in a calm manner.
Management is 2 brothers and a sister, can get stressful at times as it's totally family owned and operated.  
Hardest part of the job is some of the pressures that occur with trying to get customers furniture in, in a timely fashion.  Always on top of the vendors to get orders to me as fast as possible.  Then scheduling the pick-ups and installs for as soon as I can....can be crazy at times especially dealing with all the sales people too.
The most enjoyable part of the job is when we have a "summer party" or Christmas Party.  We did a scavenger hunt one year, by car, everyone teamed up and had to take pictures of things on a list.

Working at FRID + Russell has been a great experience. Everyone is able to work independently, but there's always willingness for help when it's needed.

If you're a dedicated, hard-working employee, you'll stand out when it's review time and you will definitely be rewarded. Customer service also has many spiffs or inside sales opportunities to make some extra money on top of hourly wages as well. Once you get to know your customers a little bit, it's quite easy. 

Anytime anyone has a problem or an idea, management is very open and willing to discuss anything on your mind. They're very understanding with time off needed and vacation days as well.

The office is very casual, and everyone is friends. Dress code is business casual; jeans are permitted as well. Office is usually very quiet, or some days there's music playing that keeps everyone in a fun mood. 

Overall, my experience at FRID has been great. I love coming to work knowing I can be productive and don't have to worry about any stress with the amazing team we have.

My experience at Frid and Russell was beyond incredible! I thoroughly enjoyed all aspects. The people were friendly, the salary and benefits were more than fair, and the employees were treated like family! There was plenty of opportunity for advancements during my experience at Frid and Russell, if you demonstrated initiative and hard work. On numerous occasions throughout the year, lunches and snacks are provided, free of charge. Additionally, there are many social events in and outside of work, which lead to stronger coworker relationships. 

The owner truly cares about the company and his employee's well-being and job satisfaction. He was always willing to discuss issues and answer questions. It was a pleasure meeting him! 

Overall, I would 11/10 recommend Frid and Russell as a job for anyone anyone who is looking for a satisfying job with plenty of opportunity to make friends, feel valued, increase salary, etc.

If you are looking for a fast paced, rewarding career where you are treated as family and not like another number, then look no further.

FRID + Russell is a 100% Canadian company that has been in business for over 70 years.  The attention to detail, customer satisfaction and drive for new growth has made this company success and will continue to be successful for years to come.

Most enjoyable part of the job is seeing the positive results from the hard work each and every person / department puts in.  FRID + Russell is truly a team.

Management has an open door policy and is always there and willing to help should you have a request.  

Typical day involves hunting for new business, maintaining current business and working with the FRID team to insure customer satisfaction.  

I have learned that the sky is the limit and there are opportunities around every corner.  If you are willing to put in a little effort, you will be rewarded.

Competitive wages and often, personalized bonus structures are created to help individuals earn extra money above their personal wage.
Benefits include appreciation lunches, multiple opportunities to attend staff functions both in the workplace and out, profit sharing, bonuses and a flexible work environment. 
Family based company that understands the importance of family and the special challenges that arise as a result. Management is sympathetic to the unexpected curves that life sometimes throws and will usually assist employees in meeting those challenges where possible.
When an employee works to the best of their ability they are generally rewarded with job stability and various perks. 
Many longtime employees and friendships as a result.
Overall, a great environment to work in.

FRID+ Russell Business Products is a great company to build your Sales career.  They have a Sales Associate program to help train people with limited outside B2B sales experience.  Promotion to Sales Representative is available to any Associate who exceeds first year targets.  The ability to work from a home office and develop long term relationships with clients is a big plus.  We work as a team, collaborate frequently and share strategies to help each other improve.  Everyone is committed to success and having fun.  Great culture as we are not treated like a number which is often the case at larger corporations.

If you like being outside, working independently, meeting lots of people, and enjoy physical work, than I highly recommend being a FRID + Russell delivery driver.
Typical work day consists of: verifying assigned route (each driver gets their own route) delivery orders to manifest, loading truck, uploading delivery route to phone, completing deliveries, emptying truck upon return.
The drivers generally all try to help one another out and staff are available for any help/questions/concerns as they arise as is management.

Work day  is steady, but can become busy in spurts.  There is always something new to learn about the csr desk, management is always willing to listen if an issue arrises and works to fix it in a timely manner.  Employees are friendly and kind, always willing to help.  Csr desk can  difficult when customers do not know their account numbers or item numbers. I really enjoy talking to the customers and connecting with them, I also enjoy connecting with the other employees in the office, we can chat a little, have a little laugh and get back to work a little less stressed.  Benefits could be better, especially for those need more expensive medications

With 20 years industry experience and 13 of those year at FRID + Russell, I can honestly say F+R is an excellent place to consider for employment. 

F+R has equal employee rights and everyone is treated like family.  Your work, dedication and ideas are always appreciated by management and co-workers.

F+R has very attractive benefits  that are open to all employees. 

If you're looking for a company who does not treat you like another number and honestly cares about you, F+R is the place for you.

Looking at the average years of a F+R employee is very impressive and encourging when thinking about the long term.

I was employed with this company for just over three months.  I was never trained properly and was always told by fellow employees that they where just to busy to train me.  Everything about this company screams stay away.  The owner of this company is thoughtless and has no social skills when it comes to his staff.  The person that hired me has no skills at all and is clueless on how to handle many situations that came about while I was there.  Apparently when the original owners had the reins it was a great company but now that the son is running it,... we will leave it at that.

Top Job Titles	Average salary
Shipping and receiving clerk 2 salaries reported	$22.50 per hour
Warehouse/driver 1 salary reported	$19.50 per hour
Furniture installer 1 salary reported	$23.00 per hour
Customer service representative 2 salaries reported	$18.50 per hour
Shipping supervisor 1 salary reported	$24.00 per hour

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