Falls Avenue Resort

As much as my General Manager and supervisors are wonderful to work with and are very flexible. There seems to be a great lack of communication between the upper echelon of management. We would have two or sometimes three people make a different decision on the same thing in a day causing confusion.

This normally wasn't a big deal, you work quick to resole a problem and then move on. However because of the lack of communication, the upper management has lost confidence in the basic workers. This lead to an overall decline of company benefits and a lock down on what freedoms we had as a bottom employee. Morale quickly nose dove, people stopped caring about upper management which slowly lead to more lock downs and declines in confidence. The management are actually very wonderful people. It's just that a few bad eggs have spoiled the environment and it's up to the bottom to achieve a professional step forward however no one actually wishes to do so. 

If you're just here to gain a few years/months of retail/hospitality experience and then seek employment elsewhere it's absolutely the best spot for you.

Unless you are invested in rebuilding an entire morale system and personally banding together the entire workforce to redeem themselves to show upper management that you're competent again. I wouldn't recommend you having your 5 year plan include still working here.

Also security is constantly watching the cameras and will quietly report you to your manager for the smallest things, it could be a ghost town at your area but if you're talking for longer than 5 minutes instead of pacing around an empty area. Your manager will hear about it. You don't have freedom, you're there to work a minimum wage seasonal job.

It's all about who you work with. 

High season (May - November) can be stressful dut to the high demand in a popular tourist area. Excellent training is provided and coaching is given if needed. 

Low season can drag but the have great employee appreciation. Lunch is sometimes provided, as well as, cake day to celebrate birthdays that has happened each month. 

Wage is low, even for those who have previous work experience but there is room for advancement within the FAR property, depending on your personal motivation and work ethic.

- Worked here for 11 months and it was very  very hot and smelling chlorine all day. 
- Benefits after 6 months for full time staff. 
- Managers were great. 
- Some coworkers are great but most of them are extremely immature and will hate on you for no reason.
- Job atmosphere is like Tinder, everyone dates one another etc. 
- If you work full time just be prepared the waterpark is closed 3 days out of the week in September and October. 
- Extremely busy during sleep cheap, Christmas, March Break and Summer otherwise you’re standing there all day doing nothing.

Great job to work for the summers. Great place to make new friends. Awesome boss and co-workers. Not recommended for long term.. Small raises not worth the extra work. Higher ups KNOW they're better than you and treat you as such. But if you just take it as it is it doesn't matter. It's when you start to work over the winters and go in for the long haul, you start to feel unappreciated. Easy enjoyable work. Hardest part is dealing with ignorant tourists.

This was my first job out of university. I worked in Finance for 2 years and had a great experience. I learned so much about operations and how businesses run. I was able to sit in meetings with COO's and Operation leaders and really learn about the business side of things. People were super friendly and i had more then 1 mentor to help me grow. It was amazing to see how many people wanted to help with my development. I definitely enjoyed my time there and if a bigger opportunity were to open i would want to go back.

Working in finance is a great opportunity to be a mini CFO where you oversee multiple properties and complete full cycle financial statements, budgets, business plans, bank reconciliations and audit prep.
However, under the current controller I would not recommend working here.  The controller micromanages and is condescending.  Month end deadlines are never met. The culture is at an all time low. The entire finance department has turned over in less than 10 months of the controller being hired.

Enjoyed working there until I realized that it was unionized. I thought at first that should be a food thing but found out fast that was not the case. People talked behind others backs, blamed others for their own mistakes and Management was very inappropriate accusing staff of theft when they had no proof at all! Nothing was kept private which made things awkward at times and staff are unfairly treated every day.

I learned a lot working for this company. I started as a Front Desk Agent and was able to move around into other positions. I had really good benefits better then anywhere else I ever worked which helped since i have a kid and no where offers such good benefits. Dental, prescriptions all included!!

Sub-par management and poor training procedures.
Great place if you are good at learning by yourself. Numbers of entities means a lot of learning concepts. 
Minimal success recognition - just get the job done. 
High turnover ratio hurts whoever stays.

Overall a good company and team, however upper management could do better to listen to the needs of their employees. Pay was decent for the job. Not the best physical environment to be in however as many updates were needed desperately.

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