support worker

cook

addiction counselor

director of operations

travailleur social

Fresh Start Recovery Centre

A Typical Day at Work:
A day in Communications at Fresh Start Recovery is dynamic and purpose-driven. It starts with reviewing priorities, crafting content that resonates with the recovery community, and collaborating with colleagues to ensure messaging aligns with our values. Whether working on social media campaigns, writing reports, or strategizing with team members, every task is tied to supporting long-term recovery.

What I Believe I Learned:
Working in this role has been an incredible learning experience. I’ve gained a deeper understanding of how communication can inspire hope and foster connection. Beyond technical skills like writing, editing, and strategic planning, I’ve learned the importance of empathy, collaboration, and tailoring messages to resonate with diverse audiences.

Management:
Management at Fresh Start Recovery is supportive and forward-thinking. Leaders provide clear direction while encouraging creativity and initiative. Feedback is constructive, and there's a shared commitment to professional growth and achieving the organization’s goals.

Workplace Culture:
The culture is deeply rooted in the values of recovery: connection, resilience, and hope. It’s a collaborative and inclusive environment where everyone is encouraged to contribute their ideas. The team is passionate about the work we do, and it’s fulfilling to be part of such a dedicated group.

The Hardest Part of the Job:
The most challenging aspect is balancing multiple priorities while ensuring the messaging is impactful and aligned with the organization’s mission. At times, tight deadlines and the emotional weight of the subject matter can be demanding.

The Most Enjoyable Part of the Job:
The most rewarding part is knowing that our efforts help change lives. Whether it’s seeing the positive impact of a campaign or hearing how our work inspired someone to take a step toward recovery, it’s fulfilling to know the role directly contributes to making a difference.

Individuals come to us in such a vulnerable state and they place trust in the agency. Each staff member has an important role. That being said, some things are taken really seriously because they needed to be. We are responsible to individuals lives and Recovery.

I find it personally meaningful being apart of something much bigger then just myself.

Most days are unpredictable but what I can always count on is how supportive and empathic the team I work with is. Each person I work with seems to have a desire to make positive changes in the world and shares their ideas.

My job is facilitating group and 1-1 counselling. I learned that it is a very rewarding experience helping others, working in this field gives me a real sense of purpose. I am grateful for the opportunity.  Most enjoyable part is being part of and observing the transformation of our clients as they reclaim their lives as they build their recovery capital. Seeing each individual succeed.  I have learned a lot about resiliency, hope, and gratitude. Management team is very supportive, experienced,  and passionate about helping others seeking recovery.  Very forward thinking, always looking for ways to improve and grow. It’s a very welcoming environment, I enjoy being part of the team. Food is great. 

safe environment, great culture, share my opinions and be heard, I can make mistakes and not be punished
supportive management when I do my job
benefits
busy environment
great kitchen cooks


 

I've been at Fresh Start for a little less than a year & it has been a great work and learning environment. I completed a practicum there, and learned so many valuable things. It's an incredibly supportive environment & the community is an amazing part. I truly love being apart of the Fresh Start team and working in the recovery community. 

As a practicum student at Fresh Start, I learned a great deal about addiction and its effects on the individual as well as the family. I also learned a great deal about the 12 steps of Alcohol/Narcotics Anonymous, relapse prevention, and building a rapport with the clients.

Fun and challenging. Skills and talent is recognized and utilized appropriately. Working for the Vision and Mission is highly rewarding. Lots of Team collaboration keeps the dynamics ever-evolving and fun!

Horrible management, I’d rate 0 stars if possible , training was unpaid and done on own time.  The scheduling rotation was good.  Toxic work environment.

took care of all build maintenance, on main building and the other properties that they have in Calgary. was also administrative person answering the phone and doing intakes.

If you like to be micro managed constantly this is the job for you. If you like promises of getting further ahead just used as bate, this is the job for you.

Top Job Titles	Average salary
Support worker 4 salaries reported	$22.38 per hour
Cook 1 salary reported	$21.00 per hour
Addiction counselor 3 salaries reported	$56,667 per year
Director of operations 2 salaries reported	$105,000 per year
Travailleur social 1 salary reported	$21.00 per hour

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