sales associate

accountant

sales manager

senior accountant

inventory manager

Glentel Inc

Benefits are great, Base pay is awful (minimum wage + 30 hour weeks), Commission can vary.

Your commission can vary on MANY things. Your manager, your location, your availability, your hours, your staff are ALL factors which ultimately makes the worklife balance awful.

You NEED to work weekends+evenings to get good traffic +work at a good location (AAA/AA/A  level stores being BIG malls, BB or B being average malls and C level stores being the worse) 

You also need to work at times with high traffic such as evenings (after 5PM), weekends, holidays, and on your days off at the end of the month if you're close to hitting your target. (again terrible worklife balance) (impossible to succeed here if you have a second job, side hustle or are a student.

Some managers are sharks and only care about personal sales. (hitting P4 every month)(this'll make it harder for you to grow + harder for you to make sales) Other managers care about their employees and will make sure YOU hit P3 every month by giving you clients and helping you. (they get paid of your sales anyway)

As a whole, the experience has been great (good mandatory free online courses + good training + interesting people to learn from, but the money has NOT been (summer is good because of back to school + good foot traffic, October is AWFUL, November + December are VERY GOOD because of black friday and boxing day I made 3K in commission each month, January - april are AWFUL I made $400 in commission each month LOL. literally half of the months are awful. 

Also a sale may pay you $6 but a clawback (cancellation) is -$20.. so on a month like january where you barely make anything and people are cancelling plans from november you can have a negative commission..

I worked at Glentel for about a year and a half while in school. Definitely one of the best options for employment for college students as well as for anyone looking to work in the sales industry. Salary can be amazing if you're good and put the right amount of effort in, otherwise you're looking to make a little bit above minimum wage. Work environment and culture varies slightly district to district, but more or less the same potential for earning and growth is available. The training and support provided is great, they offer paid classes to improve your sales and personal skills. Reps going for management positions are also offered no cost training, in fact i believe you're paid to attend those classes too. They also offer medical and dental benefits. You can take time off for personal issues/school whenever you want, however the ability to do so on a consistent basis depends on how good your numbers are. The only downside is that company focus changes quite often. Sometimes new policies are brought in that require you to completely modify what you've been doing and after a while they just fade out. At the end of they day it doesn't really matter much since the company is selling something only when the sales person is selling, thus a bad policy will fall off pretty soon. I definitely recommend working at Glentel, if you're good and work hard ( sometimes more than 40 hours a week) you're looking to make at least $4000-$6000 a month, which is not bad for a job that doesn't require college education. Hope this gives some insight to anyone looking to apply here.

At Glentel we offer many solutions and opportunities to sell a multitude of options for the consumer looking at wireless products. We go after the ultimate customer experience in ensuring "legendary customer service". In over 7 years working for Glentel, it has enabled me to learn all aspects of running a profitable and successful business from: hiring the right employees, profit/loss, mentoring, payroll, marketing, and client solutions. 
My current role at Glentel is a Sales Manager, in which I oversea all aspects of the business within the store, as well as I support other new Sales Managers and Assistant Managers. I support these managers through a program I teach and operate that mentors all new managers in my network and gives them the opportunity to grow. 
There are many difficulties that come with the job from overcoming objections to basically everything we sell, to language barriers, and traffic. However, through building a successful team of employees, client referral network and practicing good business I have overcome every single difficulty faced. 
Just as there are difficulties, there are many enjoyable parts of the job. From building a successful business, to ensuring the best possible quality experience for clients. However, for the me, the most enjoyable part has been the growth I have taken as a person and the things I have learned. Through working at Glentel I have learned an endless amount of skills that have helped me become the successful ambitious person I am today.

Glentel seemed to have a successful history and I was thrilled to be apart of the Target Mobile Launch.  Howver, going into a new concept with no preconcenived idea of set up was a shock.  We had an isle and no counters or work areas to have contracts signed.  We used floors to separate contracts.  District Managers were only supportive via email so very little face to face communication.  Staff were left feeling a sink or swim feeling and mgrs had no extra training at time of launch than a sales rep had.   Zero time spent getting familar with navigating through dealer websites.  Terrible training with hands on systems and procedures. Systems went down too often and customers walked.  Target is the store.  Target Mobile is the store within a store which translated into not being able to advertise.  My biggest disappointment in the wireless world which I have been in since 1994.   Nicest benefit was a company demo phone.  Made solid connections with the rest of the sales mgrs and reps who were clinging to life within a company who pays min commissions and higher hourly rates...  Never saw a company fire so many reps and mgrs within 3 months.  Rather than work with staff they fire them.  Cost of aquisition is no big deal to Glentel.  The sharks at wireless wave would drown in the gondola if they had to work in this environment for a month.  The experience made me decide to retire in the wireless world for good.  

A typical day at work involves inventory/stock maintenance, customer service, customer support, and sales. I personally learned how to communicate more effectively with individuals and more accurately access what needs and wants. 
Management is strict with personal integrity, which is a good thing, but can sometimes choose to side with customers instead of supporting their employees in difficult situations when the customer is clearly being unreasonable. This comes from Glentel's focus on customer service, but can lead to bad moral. Co-workers can range to very supportive and close-knit team, to potentially very competitive. Ideally you can find both and create a successful work environment and sales team. Hardest part of the job can be a number of things. Sometimes it's the customers, the technology working against you, the billing/contracts, management, or a combination of everything. 
The most enjoyable part of the job is finding the perfect solution that makes everyone happy. Customer gets a new phone/contract that fits their needs exactly that also saves them money, and employees make a sale. Another great part about this job are the giveaways, benefits, and parties. They really help create a feeling of "the skies the limit" in terms of how much you can make.

Dis alarm store. Do cash in. Check the inventory. Print new price sheet and promotions. Review any plan changes. Make sure prices are changed for phones on display . 

Assist customers in finding the best product that fits their needs by asking qualifying questions. Make sure to process the sales as efficiently and quickly as possible, at the same being able to greet other customers while processing the sale of another customer and making sure to maximize on sales each day by including attachments such as accessories and premium protection plan to keep the customer covered during the contract period. 

Then adding a 3 day call back notice and sending a thank you card with a $25 referral bonus to make sure the customer is happy with the product. 

I learned to stay patient and cool even in the toughest situations and make sure to take care of customers and making them my responsibility. Also time management skills is one thing that I also learned at this job. 

The hardest part of the job is being under pressure when having technical difficulties. For example I had a mum with a baby today and a technical problem occured while I was processing the sale and she had to leave really soon to pick up her son, so I was processing everything as quickly and efficiently as possible.

The most enjoyable part of my job is that I get payed to talk to people and having fun doing that.

Save yourself from making the mistake of working here. This is the typical experience in my opinion = 

Employees do almost everything for low pay while clueless looking management pretends to be hard at work

Lots of meetings so that employees can teach accounting and finance and what to do to management

Very high turnover losing talented employees. Employees treated terribly and temp workers needed to fill in

Poor and awful management skills and two faced attitudes. Prepare to be belittled lied to or thrown under the bus so that work and overtime can be forced on you

Very limited career progression because managers look insecure, cheap and need to keep their jobs that pay too much for their lack of knowledge

Prepare to do last minute work and overtime because of late emails from management who cannot prioritize. Prepare for work from last minute deadlines then have credit stolen by management

Avoid this toxic environment and do not believe the fake smiles or empty promises from management. Working here means low pay, low career progression, overpaid clueless looking management taking up the budget, lots of overtime, teaching basic knowledge to management and stroking egos

My day usually was very busy.  It consisted of receiving inventory, conducting daily inventory, coaching staff, daily paperwork, sales-being the biggest and most important part of the job, and of course customer service.  As a manager I had to reply to almost 100+ emails a day and make sure the store was trending our monthly, weekly, and daily goals.  My job was also to coach my staff on a daily basis and provide them with the tools to succeed.  I learnt so much at Glentel Inc.  My leadership skills flourished while I was there, I learned to deal with all sorts of personality types and conflicts both with customers and co-workers. I learned how to bring a team to success and how to build on my strengths and improve on my weaknesses.  The hardest part of the job was how demanding it was, I was always in touch with the store and all my co-workers. I was constantly emailing and following up.  It was a 24 hour job but thats what I really enjoyed about it. I loved doing what I did, I didn't mind working so much. The best part was receiving all my awards and getting recognition for the great work I had done. Great experience.

Sales of cellular phones and telecommunications products in a retail environment.

At Glentel you can meet anywhere from 200 to 500 people per shift so after a month you've met enough people to understand the way people think and how you can approach a person and sync yourself to their personality.

Managers at Glentel are hired from within the ranks and all managers are trained to hold similar values and management styles. The management at Glentel is the number one reason the turnover rate is very low.

Glentel practices a very well defined hiring procedure, very few applicants are hired by this company since they seek a certain personality. Coworkers at Glentel get along very well and few issues have ever arose.

The hardest part of the job is separating work life from home life since customers have access to you at all times via company phones.

Meeting new people and achieving goals set out by managers. Plus the friendly competition set up by Glentel partners offer amazing perks.

Overall, this a great place to start if you are looking to get into sales. The store was always busy, meaning there was a lot of opportunity to practise and craft your skills in sales. If you are a go-getter, you will be rewarded. 

However, this isn’t a job that will turn into a career. Management has a lot of work cut out for them regarding how to properly lead and develop a team and at times it can be very toxic. 

Retail hours weigh heavily on you as the years progress. Always saying no to family and friend events because you have to work every weekend, evening and holiday, really can get to you. Co workers and managers contact you at all hours of the day, including days off. 

My advice, it’s a great place to start and develop your skill set in sales and you can make good money if you are motivated, as it is commission. However, once you have a good foundation move onto something else.

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