shuttle driver

motor coach

bus driver

heavy equipment mechanic

dispatcher

Golden Arrow

Management is terrible, absolutely no support as for me I was in the Safety dept. Everything promised me was not delivered, Extremely bad company. They promised me a vehicle a phone and a laptop these items where extremely important in preforming my task. The phone showed up 12 days after I started all the former Safety Advisors information was still on it including personal information, the vehicle and laptop showed up on the third week after I begin, the vehicle needed a pass to enter base plant the pass did not arrive until three days after I was dismissed on the third week, the laptop had no password or no plug and was so old could not even hold a email. A Suncor Safety Rep actually told me that he believed that Golden Arrow was setting my up for failure. The infighting between Management at Suncor was terrible, management at Suncor were rude and unhelpful. On the third week I was dismissed in a most unprofessional manner, I was asked to take a worker suspected of having Covid 19 to Edmonton which I did, upon my arrival I received a call from management in Edmonton asking me to stay in Edmonton for the weekend, I was told there was a shuffle happening, they would see me on Monday which never happened they avoided me for a week before I got to see anyone and even then I did not get a reason why I could not return to work, when I received my ROE it gives no reason for my dismissal. This is the worse company I have ever worked for and would highly recommend that you avoid working for Golden Arrow at all cost, Employee moral is extremely low there, Please do not work for this company.

Work for this company only as a last resort!!! Management is terrible. They don't care about the school bus drivers. Most of the dispatch staff are rude, except to their 'pet' people. Lots of old buses and they are not maintained well. Your reward for reporting major defects is to get a bus worse than you had. Pay is below that of other companies and they haven't raised the rates in years, if anything, the pay is less, at least for new drivers. They say they can't afford it. If they treated the school bus drivers better, they wouldn't have the high turn-over rate they have, and would spend far less on training new drivers, which they are constantly doing, and could give the drivers a raise. Expect to put in many unpaid hours, The pay is only for your route time (if it covers that even), and you still have to fuel the bus up (every day during really cold days), pre-trip inspections, keeping the interior clean, including the windows (of which there are many on a school bus!). Don't volunteer for charters either, as they don't pay well (2 hours no matter how long it takes), and they will even schedule you to work on your days off. I have only been working for them a short while, but I will be looking for a new employer at the end of the school year. I would rate them at a 0 if I could. The only positive experience I had was the instructors. They were great, and I hope the company treats them better than the drivers.

The managers at this company are awful! If you have a concern, you’d be very lucky to even get a response. The training is a joke, most of their drivers are terrifying. It makes me sick to think people send their children on these buses not knowing. Pay attention to their driving if you get the chance, it’s mind blowing! The moral of this company is reflective in the poor management. The management and drivers have no respect or compassion for one another. The buses are always broken down, good luck getting it fixed if your bus is still running. Both the company’s dispatch and the school division dispatch are some of the rudest people I have ever met. You are treated as a low level employee & have no support. The pay seems ok until you realize how much time you spend working for free dealing with bus issue, behavioural management of the kids, paper work & cleaning the bus etc. There are many other contractors in the area to choose from, don’t choose the bottom of the barrel!!

This job would be ok, except the pay is below standard and you literally don’t get paid for many hours you work, so you’re literally working for free. They automatically pay you 2 hours for the morning route and 2 hours for afternoon.  Some people have easy short routes that take far less time and some have longer routes and you don’t get paid for any time you go over 2 hours.  I have a split shift in the afternoon once a week with two separate routes that takes about 3.5 hours plus over an hour of wait time in between so 4.5 hours total and I get paid 2 hours only ! My morning route is 2.5 at minimum. If it takes you a half hour to drive to fill gas at a specific Hugh’s gas station, that’s done on your own time as is cleaning your bus and other maintenance that might need to be done in between shifts or after your final run. If traffic is heavy or weather is really bad or there’s a highway accident, you won’t get paid for any of that extra time. It’s absolutely insane. NEVER WORK HERE !!

I worked with Golden Arrow at Fort Hills, and it was very poorly run and by certain new hires from other bussing companies, who tried to run it like the companies they were previously at, Very poor management skills, and Suncor should really do a criminal background check on some management people in charge, 

I enjoyed my job of operating the coach and did enjoy the camp life and camp that I was at, got along with most of my fellow employees..

Alot of favortisim towards certain drivers and certain people who sucked up to management,  

Was let go for unknown reasons, days before probation was done, with lies and deciet. I have worked off and on with GA for the past few years at different sites, and had no complaints, write ups or any safety infractions and perfect driving record, 

So would I recommend this company for long term employment,,definatly not, but to get experience and jump ship,,most definatly, very very poor manaegement,

A typical day ranged from 8 to 12 hours and although these were long days my enjoyment of working for this company made it "worth while".  I was proud to be a part of the Golden Arrow family.  The management and co-workers were the most professional and caring people.  Sometimes the hardest part of the job was stress from an extremely busy position but it was manageable.  This enabled me to learn coping skills in a busy environment.  
The most enjoyable part of the job was the interaction with our customers and drivers as I had an excellent rapport with all those involved to maintain the company's professional values and reputation.  I enjoyed both the office atmosphere as well as the interaction with the customers (parents, school boards and charter customers).

This company has many terrible qualities. The management is awful, the buses are garbage, and the drivers are inexperienced. Don’t expect to get what you deserve with this company. They never pay on time and it’s never the right amount. You can forget about LOA also, you’ll never see it even if they tell you your gonna get it. The Technicians lack basic mechanical knowledge and know how. This company DOES NOT CARE ABOUT YOU! I was a mechanic and I spent one of my shifts helping my bosses move garbage out of their house. However the worst part about this company is that the communication is terrible. You ok never know where your going or how your getting there. You better bring your wallet if your going on a road call because you’ll be filling up the company vehicle if it runs outta gas.

When researching this company I asked fellow drivers about reputation.  Everyone advised me this was a good company.
I'm glad I took their advice. This is a family run company which has grown quite large in the 4 years I've been here.
Yes there could be improvements and yes the money could be better, however in this day of recessions and job losses, this is a very good company to work for. 
A good loyal employee is treated well. Those who shirk their jobs and hide and expect others to do their work for them are the ones who find this hard to live with. 
Don't always believe the opinions of disgruntled employees  .....form your own opinion when you get hired

What is the best part of working at the company?
Nothing this company is extremely poorly run. Stress level is at it highest as the hours are early and there is no support

What is the most stressful part about working at the company?
Early hours and poor visibility on the highways with a poorly lit coach 

What is the work environment and culture like at the company?
Management shows no direction constantly listening to others input without fully investigation the real reason. Has snitches who are ready to tell lies to gain favor

What is a typical day like for you at the company?
Early morning rise and split shifts. Poor weather runs at time

What is the best part of working at the company?
Owners are absolutely zero about employees health, clients, passengers and safety only care about making $$$! No people skills reason run over or employees are so high. Stay away at all cost, not worth your mental health 

What is the most stressful part about working at the company?
Owners treat people like they own them and don’t care about the drivers or bus safety 

What is the work environment and culture like at the company?
Stressful and rude heartless owners and dispatch women absolutely disrespectful 

What is a typical day like for you at the company?
Stressful and unvalued as a human being

Top Job Titles	Average salary
Shuttle driver 5 salaries reported	$26.31 per hour
Motor coach 6 salaries reported	$32.00 per hour
Bus driver 13 salaries reported	$175 per day
Heavy equipment mechanic 4 salaries reported	$40.85 per hour
Dispatcher 1 salary reported	$21.00 per hour

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