sales associate

retail sales manager

assistant sales manager

assistant aux ventes

store manager

Griffin Jewellery Designs

The best part of the job was definitely serving the customers. Difficult to explain the continuous 70% off though...continually saying, "no the store isn't closing".  The hardest part of the job was constant technical issues with substandard  store equipment /computer system and constantly changing store policy and procedures.  Training was very poor, upper management didn't want to know about issues, they got brushed aside. We were told we were being watched on the cameras, so not for your safety, it's to watch you! Micro managed from one owner for sure, that didn't bother me that much.  Hiring and firing is ridiculous, not much logic to it. I personally was fired for no good cause, "company taking a new path" what ever that could possibly mean..we sold jewellery, what other path is there? Sales targets are very high and not calculated properly.  Part-time are left standing around while management runs around doing all the managerial duties and taking all the sales to make their target. This makes it discouraging and stressful for many staff members.  The store is down to only three original staff after one year. Being loyal, hard working ,great at sales,full availability including holidays, never late or miss a shift didn't pay off for me, maybe it will for you. Don't bother applying if you're male though, you will not be hired. If you have a unisex name you might get an interview by mistake.  If you choose to work for them, good luck, keep your head down, they don't seem to like anyone with confidence. even if you are selling a lot of their jewellery for them. 

The negative employee feedback on here is completely accurate and is now attempting to be mitigated with 5 star reviews every other day. Sadly, those reviews are clearly being posted by the same person from the same phone. An observation based on the poor sentence structure and format. 
The owners have no clue what it takes to run a successful business! 
Hence the high turnover, terrible google and Facebook customer reviews and cheap jewellery that falls apart when you look at it. 
The team I was part of and the work culture we created within the store was a positive one. But being micromanaged by head office, threatened to be fired every other month by the owners, or forced to spend an afternoon tolerating an ignorant, tactless, classless, small-minded district manager heifer was awful. All three management tiers are focused more on blame, then solutions and support. 
I’ve never worked for a company that so blatantly lacks respect for their front line employees. 
The dreadfully insolent owner who gives off that cheap used car salesman vibe drenched in cologne. The same owner who threatened a team of 6 woman with an illegal lie detector test and who arrogantly told me ‘No, I own you’ when I requested a day off. 
I’m not sure how they expect you to make inflated sales targets when a 4 hour shift can pass and not one customer enters the store. 
You are truly better off serving coffee or flipping burgers then working there.

My experience in this role was challenging primarily due to organizational and management issues rather than the nature of the work itself.
Work–life balance was effectively nonexistent. Long working hours were consistently expected, with little to no consideration for personal well-being. Requests for basic flexibility, such as adjusting a scheduled day off to attend a medical appointment, were denied, which reflected a lack of empathy and support for employees as individuals.

There was also a noticeable lack of appreciation or recognition from upper management. Employee efforts and contributions were rarely acknowledged, which negatively impacted morale and motivation over time.
Additionally, the regional manager demonstrated limited knowledge of the business and its day-to-day operations, which made effective leadership and decision-making difficult. This disconnect often resulted in unrealistic expectations and poor communication.

Overall, while the role itself had potential, the management culture and lack of employee support made it an unsustainable working environment.



A Typical day at Griffins involves standing around the computer for 85% of the day listening to the manager complain about her personal life. Or gossiping about other non work related topics. I did learn a few things about jewellery that I can use in my own life. Or when buying something ( not from this store though). Management is awful and only cares about her and will quickly throw you under the bus to save herself. Upper management does nothing for you they won't listen about your complaints and will back the manager no matter what. The job isn't very hard other then standing all day and listening to the gossip. The most enjoyable part of the job is seeing looking at the jewellery all day and helping someone pick out there engagement rings knowing your helping someone propose to their person. I highly recommend never applying here they clean out employees after about 6 months or sooner if they don't like you or of you give an opinions or disagree with the manager. Do your self a favor and apply anywhere else. 

Had the worst work experience of my entire life . The company is really toxic - only hires lifers , micromanaged by a bunch of millennials who do not have a life outside of work and believes  in providing a training by reading out of a book  and learn it (no floor practical training !) Also the company progress on how much you can lick off boots of the middle management to move your way up . There is a lot of unwanted politics gossiping among the staff  . If the management decides to go against you - they will in multiple ways . You will walk in everyday with fear and walk out with anxiety - not worth the pay . The company also has a frequent history for firing employees  (on the basis of only allegations of theft and not actual evidence) thus no consistent staff every 6 months . The hardest part of your job will be to satisfy the SM / ASM - no matter what you do it will never be enough. You will be expected to simply agree to whatever you are told . Co-workers diss against one another for commissions and you will never know what really goes on behind your back . 

Very unprofessional management from top to bottom. Upper management is disorganized and not consistent. Every regional manager has different rules, so nothing is clear or stable. Regional managers also lie and are not honest in how they handle situations.
There is a lot of gossip and poor communication instead of real leadership.
There is clear favoritism toward certain coworkers. Good employees are ignored, treated unfairly, or targeted, while others who do not perform well are protected.
Management lies, shows favoritism, and avoids taking responsibility. Problems are ignored or twisted instead of being solved.
The company is also overpriced, and there is a constant unexplained “70%” that is never properly clarified.
The workplace is toxic and hostile. There is bullying, disrespect, and no real professionalism. The environment feels unfair and very stressful.
Overall, the company feels poorly managed, disorganized, and not honest. I would not recommend working here.

Staff turnover is incredibly high, and becomes evident once you get a few weeks in;
The head office is so disorganized. Any attempt at enforcing any policy or procedure would dissipate within 2 weeks. 
A condescending district manager with no people skills whatsoever, who was truly disliked by everyone I spoke with at different locations. 
Or an owner who’s lies and intimidation escalated each visit. He bragged about the number of people he fired and then boasted about sabotaging their next opportunity. Normal people don’t go around trying to destroy other people.
Don’t be fooled - it’s the same as any minimum wage job - pay is garbage, hours are terrible, and I worry about how many IQ points I lost standing around doing nothing. There’s only so many times you can rearrange 15 watches.

The manager at the Georgetown store expects everyone to be her puppet on a string she will treat you differently if you don’t do as she says.  Never has meetings with the staff changes the schedule without notice so dis organized they will never train you on the diamonds because the manager and assistant manager want the big 1% commission on the sales of the engagement rings and trample over you for any type of sale it’s a brutal company to work for.
Manager let me go without even having a talk with me about stuff I came in for my shift and was told “your services are no longer required “ a good manager would sit down with the employee to have a talk before letting you go as far as I’m concerned

One of the worst workplaces I have experienced. Extremely toxic environment, favoritism, and managers creating divisions among employees. Personal friendships between management and certain staff outside of work have made the workplace deeply unfair and unhealthy. A small group constantly supports each other while the rest of the employees are left under pressure and stress. Management lacks direction, communication is poor, and over time it seriously affects your mental health

At first you think it's going to be a good place to work, but management is just waiting to destroy you! Then your "typical" day quickly turns into gaslighting and a cold environment from management. I learned that I will never recommend this company to shop at, and of course work for. The managers are mean, middle aged women that only care about themselves. Hardest part of the job is knowing you can't do anything correct in their eyes. You will always be wrong. The most enjoyable part was when I quit. If you value your mental health, avoid this place like the plague. 

Top Job Titles	Average salary
Sales associate 27 salaries reported	$18.03 per hour
Retail sales manager 2 salaries reported	$55,750 per year
Assistant sales manager 8 salaries reported	$20.06 per hour
Assistant aux ventes 12 salaries reported	$18.01 per hour
Store manager 9 salaries reported	$55,556 per year

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