cook

food service worker

food service supervisor

cuisinier

lead cook

Groupe Compass

HR Administrator - first point of contact for all HR queries. I worked with Salary increases, changes, and contract information. Weekly responsiblity was also to report holiday and sickness information for around 35 employees. Daily contact with the payroll department to communicate any new information. I added new starters to the system and liaised with relevant people about the new employee. Worked on Induction process to roll out to the head office.

My Microsoft skills improved significantly from basic to strong intermediate. I was put into the deep end and had to learn quickly how to manage my time and the importance of tasks along with learning how the system operates and who to contact if there are any problems. My confidence grew when working in such a professional environment which enabled me to communicate with individuals at a senior level and be their support when they needed.

Management - I did not manage any employees but I was managed. I think there could have been a bit better training and induction processes to help me as a relatively new individual into the industry to adapt and develop better.

I formed strong working relationships with many colleagues and I have received great compliments with my mannerisms when working with my colleagues. I was told that I am very efficient and easy to talk to about any issues or queries.

The hardest part of my job was adjusting to the new environment and working on tasks that I have never worked on before. It was learning on the spot and working through the pressures and deadlines.

I have managed to learn a lot of valuable information working with Microsoft, SAP and various other online systems that I was not familiar with. I also worked with a varied range of individuals which helped me gain knowledge of a professional environment. I was able to work on some more creative tasks while I was working in my role as HR administrator, where I was able to help with the organisation of the Christmas lunch, and take sole responsibility for Red Nose Day charity awareness. I was also able to develop me writing skills with taking the responsibility for a news letter distributed to head office with all employee information.

When I worked here as an Associate it wasn't all that great the jobs were always seasonal during the school season so after 9 months we were left hanging for 4 months until the new year came around to work again we were always on our toes afraid that our jobs would be taken away even though we worked by the book of hospitality and customer service their was a lack off management and communication from Managers of the company towards its team members and associates and when their was communication it was always barking back at the employee's rather then true leadership training. 

I worked their for several years And I never really remember'd a happy day at work other then my team members the team members always lifted everyone's days they were the main reason why I went back several times to work at Compass group and when I was leaving compass group to go back to Culinary college compass group never really supported their staff in going back to school or exercised their appreciation for their employee's. And when I was leaving it was really hard to get my vacations pay and my final pay checks my boss always tried to push me out instead of working together. 

Every morning I came in half hour sometimes a hour early'r to get ready for service and not one thank you from the boss but the team always appreciated my work and I am of theirs without the team members Compass group good luck. 

All in all is this a great company to work for Not really would i go back no Im not saying that the people who run the company are bad I just had a really bad experience with one of their sales and retail managers but everyone els in the company was a ok in my books Im still friends with my former co workers and we still hang out and talk

I worked as a part-time cleaner at one of their locations in Burlington in the first half of 2021. My experience is as follows:

My typical routine was fairly standard for the position, and pretty much everything to be expected of a cleaning position; going through a schedule of different cleaning tasks throughout the day on an assigned route.

The pay could have been better given that I was working in a hospital in the midst of a pandemic (marginally higher than minimum wage), and some variation in work assignments would have helped keep things a bit interesting, as going through the exact same list of tasks almost every shift felt somewhat repetitive and monotonous after a while.

I don't have much to say in regards to the work culture or management, as I didn't work there for very long, normally worked alone, and on a part-time basis at that. But the people I met were nice and helpful, and gave me what I needed to to my job.

There was one significant benefit; I was able to get consistent shifts on the days I was looking for, so it fit into my schedule very well, and gave me stable side work.

My overall experience working for Compass Group was okay; the job itself was pretty simple and straightforward, and easy to get used to, but fairly repetitive, and couldn't help but feel like a grind. The people were good, but not the pay. But this is a good option for someone looking for steady, part-time work, so if I were to recommend this position to anyone, it would be mainly for that reason.

I give this company one star because there is no lower rating. Glorified Tim Horton's staff drive this place into the ground, but it's not really their fault. They are merely trying to survive. No one in a management position at Campus 1 has any idea how to run a food service establishment. All they know is how to "manage people" which they do by trying to manipulate you and playing the employees off each other. Always reactive and never proactive. They will promise all sorts of things to the new employee to make you want the job, then they will proceed to take as much as they can from you. It's not that they are mean spirited, it’s because the other employees are just dragging their feet. It's only natural. Management is wasting time recruiting lower management that do and speak as they are told and not because they are qualified. This ensures that no one in the middle gets called out for their incompetence and everyone cashes their check. Who suffers? everyone except middle management. The customer (students) get cold food and little to no service. The University gets caught into a contract and has no choice but to tolerate it, up to a point. The employees get more regulations and restrictions in attempts from management to appease the clients and hold on to their contract. The employees eventually filter out between those who know the difference ( end up leaving ) and those who don't care anyways. No surprise here at why there is such a high turnover. It's not that there are no good workers out there. Good employees want to be working with other good employees, in a well managed positive atmosphere. Incompetent management destroys good working environment.

Aside from the everyday harassment…the company itself was awful. I understand that from any business’ perspective, profit is a key factor and saving money goes hand in hand with that fact. However, at this particular nursing home, which was brand new, so the facilities were immaculate and pristine, the budget was mortifyingly low. For a single resident, the food cost was $9.56 per day. That included three meals and snacks. Translation: the quality of the raw product (meats, cheeses, fruits, vegetables etc.) was of the lowest possible quality without being rotten. The lack of organization in the kitchens meant that a lot of food was being thrown out as wastage which is such a shame. What truly drive me crazy was coming to the realization that the elderly residents were deteriorating, not solely because of their age or their medical conditions…but primarily because of the poor daily nutrition that was being provided. I have never been less proud to serve that kind of garbage, heavily processed food than at this location. For me, it was an eye opening experience. To see how much money it costs to be housed and cared for in a nursing home scenario, while from the kitchen perspective, I saw the cheapest food possible being served. I simply did my best to make that plastic, artificial food look appealing. But I couldn’t do anything to truly fix it. Because it was the lowest quality products to begin with.  

Compass is a pathetic company with absolutely no morals and mankind. Their Human resources department is as good as useless. The HR knows nothing about HR- they don't even have a curtsey to acknowledge an employee's email and respond to them. This company cannot do a simple thing which is to provide a thorough training to their new hires. They do have any training plans/ procedures. They thrive on favoritism and very ugly workplace politics. The units which I managed were amazing and had a lot of potential for improvement and I was well on my way to bring in those improvements despite the fact that I was not provided with a thorough training to being with. I spent all my time to train myself on the job by reaching out to the client's personnel at the unit level. Once I gained the desired knowledge at work and started applying it into projects, I noticed that there was no recognition provided at all from my supervisor. Surprisingly, the professionals from the clients team appreciated me time and again and that boosted my morale to keep going even though I did not receive the same recognition from my immediate manager. The immediate manage also withheld a lot of important information time and again but even that did not deter me from moving in one direction of progress. overall the culture at Compass that I saw was absolutely toxic, full of nasty politics, favoritism and backstabbing. The clientele being catered was a great experience to work with. 

Most unorganized place on earth.
Given a cleaning schedule to follow, sorted by everyday things and then other things on certain days of the week. Then a higher up manager (who has never seen your schedule) asks you why you aren't doing things daily that on your list say you aren't to do daily.

The work list changes constantly and sometimes without notice.

They hired an on-call guy for multiple locations, ended up sending him to a single location for two months straight, and then to my location for my remaining time there to fill in for someone who left on extended medical leave.
He still works there and is still "on call", they hired someone to fill my position full time though.

When an employee is absent the remaining three (plus supervisor) employees are expected to do their full jobs and the work of the missing person. This will be enforced by the supervisor who will not understand why you don't have time to talk about how you should have wiped that sink counter-clockwise instead of clock-wise for the next 20 minutes.
Location depending, supervisor will do literally nothing but read the paper when he is not walking around looking for someone to chat with.

I worked hard, starting getting getting some serious knee pain. Upon returning from a few absences I was served a Termination of Employment Without Cause. I had a doctor's note; they handed me this the second I walked in the door.

Do not waste your precious time here. The toxic work culture, bullying, and favouritism is not worth a second.  There is 0 chances of wage progression. What you start with is what you're stuck with and I promise you, you will never make more than minimum wage unless you work midnights. Managers will belittle you, lie straight to your face, play favourites and only acknowledge your work negatively. The lack of respect for their employees is impeccable. Your pay will often be tampered with and you will be offered nothing but excuses when confronted. Occasional weekend work is a joke! Expect to work up to three out of four weekends a month on top of your full time hours (Without your shift premium if you regularly work an afternoon shift). The environment is dirty, rarely properly cleaned, food being served is OFTEN questionable and OFTEN reused from up to days prior and you will be forced to serve it so the company can save a buck. They will take money off your pay for a "meal plan" but half the menu will be off limits to employees. You will endure all kinds of abuse from unhappy customers daily and you will never be anything but miserable showing up to this job. If you value yourself and your time, stay far away from here. 

The chef manager was a nightmare!  Favouritism for employees who spoke the same language and same culture as the chef manager. Constantly a different language being spoken in the kitchen (even after I complained) . Did not matter what you did it was always wrong . Was told that there was no need for me. I complained multiple times of all the issues I was having with the manager and was told that I needed better communication and to not take it personal. When I got upset was told to get therapy ! 
I tried to communicate throughly and was constantly given short answers and half the information I needed to do my job. Then was yelled for not doing things properly. But they had no problem giving the full information to her cook who spoke the same language as them . 
Manager was constantly embarrassing employees . Reprimanding employees loudly and  disrespectfully in the kitchen and out of the kitchen in-front of  other people. 
Extremely unprofessional and  has no idea how to talk or act like a manager. 
Regional executive chef was also extremely un professional. Speaking poorly of employees staff and other individuals with in the industry. Making inappropriate comments. 
This is by far the worst company I have ever worked for ! 
Please stay away ! Desperate or not this is not worth the money or your mental health. 

There's very little incentive to give both management and employees of Compass good reasons to stick around.  The benefits offered are sub-standard at best.  They can do better in this regard to look after those who work for them.  It's very basic.  Considering one doesn't make much for pay from them, it's disappointing.

The higher ups of Compass don't pay enough attention, nor exercise due diligence when it comes to keeping an eye on the management staff they have at their various locations.  Some are taking them for quite a ride and they don't even know it.  If they do, they're certainly not doing anything about it.

Another problem with Compass is it's always their way or no way at all.  This is what makes them so hated by many whom they cater to. They have the contracts to do business, yes, but talk to the vast majority of those who have to deal with them on a daily basis and if it were up to them, Compass would be booted from so many job sites they're at it would be interesting to see how they'd survive as a corporation after that.

I understand the need to maintain a good budget, but when there's the obviousness of a rip-off scam going on that's running as rampant as it is, it's difficult to give a company like Compass a better rating than they currently have.

Top Job Titles	Average salary
Cook 110 salaries reported	$20.78 per hour
Food service worker 108 salaries reported	$17.64 per hour
Food service supervisor 69 salaries reported	$20.31 per hour
Cuisinier 28 salaries reported	$19.98 per hour
Lead cook 21 salaries reported	$20.73 per hour

Working at Compass Group: company overview and reviews

Compass Group

Compass Group ratings

Popular jobs at Compass Group

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected