HYUNDAI CAPITAL CANADA

Toxic and drama environment if you are to work in most departments ( funding, collection and credit ), it is the same for a lot of departments. 

Multiple Different shifts within a month and sometimes within the same week and mostly late shifts which is hard to find a balance between work and your personal life .   Week end are a nightmare if you work in Credit ( half of the team on Saturday but volume of work is the same as if there’s the whole team). 
They rely on a few people to do the job of many people due to high volume, slow system, recurrent issues and mainly short staffing. Lots of rotations, many people never stay there for a long time.  

Teams with 80% of women( managers and employees from Operation team) that create a feminine environment, drama, toxicity and are scared to call out people to fix problems that they create to other people.  They care more about valentine office day, meeting talking about boyfriends, cake, meeting games than the actual work itself.  

HR allowing Managers and employees to bring close family ( sister, niece, husband) and promote them to higher positions quickly. 

Some managers gossiping with employees about other employees and even managers or Seniors.  

More appreciation to non bilinguals even though most of the business comes from bilingual provinces. Bilinguals have to translate everything to non bilinguals working on French assignments while they do not speak a single word of French.  

Pay is low as opposed to other automotive companies.  

Lot of company politics.  


I really enjoyed my experience with Hyundai Capital Canada. They have fantastic management and workforce. Unfortunately, the oversight from the Korean head office seems to halt some of the innovation the company could have. They had a habit of showing up unexpectedly for "audits"  only to find nothing wrong 

I learned a lot when I was there and gather a ton of experience that helped me in my career going forward. 
The company can be demanding at times when it comes to deliverables and sometimes they will set unrealistic expectations for delivery.

The work of a customer service representative at HCCA is incredibly draining, lots of work for pay that is not competitive, lots of terminations without cause despite being shortstaffed which increases the already heavy workload, only department to work until 8pm. The environment is good but management makes employee retention difficult by bringing personal preferences and bias to the workplace. Friends and family will be hired and have priority over actually competent candidates. HR is useless and unresponsive. The company spends a lot of capital on managers that don’t do much. 

It was great when I first started. People are very collaborative in how they work. There's a lot of oversight and control from Korea. Company grew and financial performance incrementally improved over the years (despite COVID) but employee morale trends downward. Senior Leadership changes yearly so it always feels like the company is unstable. Don't expect career progression here as the organization is very flat. 

Was a good place to work, close to transit etc. Management was a bit disorganized at times but I would rate them as being fair. What I was hired to do turned changed very quickly due to US counterpart decisions as they tend to pull the strings. Overall a decent place to work.

Management does not care of balance of work and life especially in Credit department. They also don’t give importance to inclusion in the team. Top management should reconsider how the team lead is managing the credit department.

Productive and fast pace environment with learning and growing opportunities. Things are always changing at Hyundai Capital Canada. There are many benefits for employees and the management is always willing to help grow.

The corporate cultures is very cool, you get to eat, and go to events for free paid by company. The work environment is great for learning and improving even existing skills. Management approachable and ready to teach any skills required to complete task.

The department managers are great here. Good fast paced work. A bit hectic at times but coworkers are great. Compensation is ok. A larger employee discount on autos would be a better benefit. Should offer more remote work to attract more employees.

An excellent management team, great team, and respectful environment. People are very friendly and team oriented. The HR team is very helpful in hand-full training.

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