store manager

sales associate

retail assistant manager

laborer

marketing coordinator

Halloween Alley

Cambridge ON location were easily some of the worst managers I've ever had. Very unprofessional and incredibly disorganized. The only answers I ever got to my questions were either "kind of" or "not really". During my job interview I had asked what a typical day looked like and I was told a little bit of everything, however when I was hired I was never on anything but the floor. Which for 4-8 hours a day was excruciatingly boring because all we were told to do was "greet customers" and help them with costumes. This would have been so great if there was actually other things for us to do when it was very slow, which was the majority of the time. In early October there aren't a lot of people coming in. I also didn't have experience as a sales rep so I had no idea what I was doing, nor was I ever trained for that specific position. I have many years working in customer service, but in places like grocery stores and restaurants, so I'd assumed they would have me on cash. This was stated very specifically in my cover letter, and I had even outlined that while I worked in sales, I've never worked in retail. If this is what they were looking for they never should have hired me to start with. I was in Ontario for only two months and worked there for about 6 weeks which was a complete waste of my time that I could have spent being an excellent employee elsewhere. Many of my coworkers were placed in key holder positions that they didn't want, and when expressed that there were things we were better at and would like to try because we felt like it would make us better workers, we were kind of just told no, too bad, where you are is where you'll stay. I ended up complaining to HQ about all of the situations I was concerned about and instead of answering my questions like a normal manager would, they let me go. This is illegal in BC where I'm from, employers are not allowed to fire employees without reasonable cause (ie: bad employee, failure to show up for work, is a danger to other workers, etc), but I'd only asked HQ what a typical Halloween alley should look like in terms of management. I asked them to explain this to me because I wasn't getting answers in the workplace. At first I was not given a reason for my termination and had to send numerous emails before I got any kind of reply in which they said "we wish you had come to us first", which I actually did, a bunch of times, and never got a straight answer, which led to my ultimate confusion. They'd also put me on the cash register and set me up with my own password the exact same day they let me go which speaks volumes about the thought process that occurred in the maybe 4 or 5 hours in between my shift and that evening. HQ also never responded to my concerns. To this day I still don't even know how much I was making per hour. I assume minimum wage but was literally never told. That's a red flag, as well, I think. If this had been a job I'd worked in BC I would have filed a grievance for wrongful termination and reported them for lack of training. They were nice people but not the kind of people I'd ever recommend anyone work for. They won't train you and they won't recognize your concerns or try to make anything better. They're completely irresponsible in this regard and if you can find a Halloween alley run by someone else, I'd try them first. It has potential to be such a fun work place and I'm sure there are managers out there who care about how you're feeling on the job!

Typical day working there will consist of making sure all the areas of the store is organised. from the floors to making sure that there is enough product on the floor and manage any inquires that customers may have.

As a person who is naturally introverted i learned to quickly get out of my comfort zone as it was the only way that i was going to build on my communication skills as well as do my job properly. another thing that you will come up against are co-workers (prominently younger workers) who will not do their work properly so you will have to take it upon yourself to do the extra work. the good thing about working for the company is that the other employees and the manager were all very helpful and understanding and helped me gain more confidence in my role and when it came to school they were very understanding so long as you gave a two week to one week notice before the next schedule was set. but all in all working for the company was an enjoyable experience as it was my first real job in 4 years.

At first I was so excited to work here, because I love the halloween season. First 2 months were great easy work, but every time I arrived at work there would be some one fired or had quit. The person who basically trained me was amazing, then one day she was fired and the manager and other employees were gossiping about the situation. The other employees were nice fun and friendly. The manager was always leaving the store and at times I would be alone in the entire store for about 2 hours trying to run around doing till and change rooms and helping customers. Manager was once late to close the store and we had to stay behind and she ended up not adding the time to my payroll. Just thinking about shopping at Halloween alley makes me upset because of the management here, hoping they got a new manager since.

Great job for people who have a love for Halloween of course! My team let you wear the costumes and represent them at the store to get more interest. Exact hours you want, can pull more then 40+ or work on top of schooling 8 hours a week or more. 
Great discounts, great for low mobility staff members, retirees just wanting something fun to do, busy mothers with little time on there hands, students and more! Amazing first jobs for young ones as long as your passionate and to give customers fun ideas!
Amazing managers, can switch around shifts whenever you need.

Definitely recommend! Work starts from August to October.

I absolutely love this job. the management has been so nice and good to work with. the 25% discount is pretty good, although i wish it was a little higher, just because i’ve already bought way too much haha. but the environment in general is great and it’s something i genuinely enjoy. this job has already helped me a ton with my confidence, which will help me later down the road in my career path. i also really appreciate how communicative the management is and the positive feedback they give, as well as being able to provide constructive feedback whenever may be necessary. i love it

A typical day consisted of restocking merchandise, helping customers and helping customers find the right accessories for their costumes. The team of associates I worked with made the job very enjoyable. The workload was distributed very evenly and according to every ones strengths. The most difficult part of the job was in our particular store location dealing with the vagrants in the area. This was probably the best management team I have ever had the pleasure of working with! I thouroughly enjoyed being able to dress up and engage with my customers and share my passions as well theirs, sharing in the excitement of children when they found their favourite costume!

Great environment to work. Run by management that truly cares about their employees, to the point where they have giveaways, friendly competition, and pizza during your shift for no other reason but to say thank you. And while it is a chain, albeit a small one, there is a clear sense of family and camaraderie. They will also take the time to help teach you when it concerns aspects of not only your job but responsibilities outside of it, allowing for growth in the job. Finally, there is a passion that runs through the store, one where you can feel that there is a serious love for all things Halloween. The only hard part of the job is it ending so quickly and not being very long-term

The job was easily one of the best I've had; the staff was very friendly to work with and I got countless hours of work. The only problem is that there were never any job papers to be filled out at the location I was at, and everyone was very skeptical about this but we continued working because we were promised pay. It has been four months since working here from last Halloween and I still have not received pay OR my T4's. Personally I would not like to deal with this company again. Seems like a big scam to me and my past co-workers. They owe me around 2600 dollars worth of work.

I enjoyed this job a lot. The environment is very fun and enjoyable, especially if you're a fan of Halloween. Despite the review of a previous employee saying that they disliked the management, I adored the managers. If you did your job and didn't require constant babysitting, they were great and fun to be around. The most challenging aspect is probably setting up and tearing down the store, but the managers were always understanding and let us take the time we needed to do it. Overall I really enjoyed this job. The only reason for 4 stars vs 5 is due to it being a seasonal job only with no possibility of advancement, but the job itself was great.

What is the best part of working at the company?
Helping customers choose products and outfits.

What is the most stressful part about working at the company?
I was not given enough schedules. Sometimes was given 4hrs a week till some workers left and was given more schedules.

What is the work environment and culture like at the company?
Hardworking and Caring colleagues.

What is a typical day like for you at the company?
Get to work and approaching customers in finding what they want or recommending other products if we are out of stock.

Top Job Titles	Average salary
Store manager 1 salary reported	$1,125 per week
Sales associate 2 salaries reported	$16.25 per hour
Retail assistant manager 2 salaries reported	$16.50 per hour
Laborer 1 salary reported	$18.00 per hour
Marketing coordinator 1 salary reported	$52,500 per year

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