support worker

assisted living manager

accounting clerk

social media specialist

director of operations

Helping Hands Orillia

What is the best part of working at the company?
What I loved most about the role was the opportunity to meet so many wonderful clients and learn new things every day. Building relationships with the people I supported was extremely rewarding, and many of them genuinely appreciated the care and attention I gave them.

I was also initially excited about the direction management said they wanted to take with structure and improvements in the organization. Unfortunately, in practice the workplace culture did not reflect those goals. I often felt excluded and unsupported, and at times it felt as though I was being pushed out rather than included as part of the team.

What is the most stressful part about working at the company?
The most stressful part of the job was the workplace culture within management. Although the company spoke about structure, teamwork, and improvement, my experience was that those values were not consistently reflected in practice.

At times the environment felt very cliquey, and I often felt excluded rather than supported as part of the team. Instead of open communication or collaboration, there were situations where it felt like staff were being talked about or judged rather than helped to succeed.

As someone with a disability, I hoped for a workplace that would be more understanding and inclusive. Unfortunately, I often felt targeted rather than supported, which made the work environment much more stressful than it needed to be.

What is the work environment and culture like at the company?
It was very good until they bought in the new management event that we’re too judgemental and clicky

What is a typical day like for you at the company?
In the beginning, I used to go home home which I loved. I always love meeting. New people are going to see some of our regular clients that have been with us for a while.  then he started working in the transition home, which I totally loved. Felt like it was at home taking care of people and I really enjoyed it.

This company claims to be a “Great Place to Work,” but that couldn’t be further from the truth. Staff are not appreciated for the care and dedication they provide. Management constantly makes empty promises — especially about raises — and never follows through. It’s heartbreaking to see how little respect is shown toward the clients; they’re treated like income, not people. I came into this job wanting to make a difference, but it’s hard to do that in an environment with zero transparency and leadership that clearly doesn’t care. Everything they promised during orientation turned out to be misleading. The office atmosphere is tense, with everyone walking on eggshells. If you truly care about your work or the people you support, I wouldn’t recommend working here.



This job is wonderful if the management staff was more suited for their jobs poor management which leads to not being able to do your job properly it’s wonderful if you love the work if you are fine with inconsistencies and bullying as I said it’s the office stay and not all just done and client management you really are just an independent worker like a contractor they do basically no training just expect that people will instantly know all protocols and practices your left to read you introduction package and the website while working who has time 

This place is disgusting. It’s a disgraceful place to call yourself any-type of psw, home-care worker etc. Management are nothing but harassing bullies. Their “site supervisor” is nothing but a psw that somehow weaselled her way up into that position because they couldn’t find anyone else to do that job and she is single handedly running the place into the ground. She will pull you into a room, lock the door and scream in your face and dent it later down the road and get you fired. HR is a joke!!! Huge turn around. Don’t work here!!!

I only worked with helping hands for a couple of months due to life changes but if I could have I would have stayed there for ever! I’ve read through a lot of these reviews and am baffled at what some have to say. Amazing people in the field and in office, so welcoming and accommodating. Such a pleasant team to be apart of! It can be a little busy and stressful at times but that comes with all work ! I highly recommends being apart of the amazing team that is helping hands!

This is local Orillia Ontario Canada home care agency for seniors and disabled. Did have CCAC government contract but had it taken away due to the poor management structure and management being hired more worried about their own egos and criticizing good support workers than improving the care provided by agency to clients.

As a current employee, I have both good and bad things to say.  I LOVE all the clients and job is rewarding!  I dislike the scheduling and time given to manoeuvre between personal life and work life.  No time for personal things I found. They don’t help with gas or maintenance on our vehicles which makes it hard to want to keep a job where it becomes an expense. Would be great if we could take hime what we make as opposed to losing out on what we worked hard for.

I have worked for several of the home care companies in the Orillia area and, I must say the management at Helping Hands truly care about all of the staff!  The pay is a living wage and the kilometer pay is the highest of this area.  Well done helping hands, you made the positive changes that where needed.  I am proud to say I work for helping hands!!

Helping Hands is a very energetic and fast paced work environment that does not believe in work life balance but believes in work life integration. The senior Management team is excellent to work with and the organization as a whole is very transparent.

I worked for this company for 6 months and in that time I was hurt on the job twice. The management did not contact me for 11 days to see how I was after numerous calls and emails. They do not care about their people in the field. Clients are being left without proper care. I would stay away especially from the Orillia office.

Top Job Titles	Average salary
Support worker 6 salaries reported	$22.28 per hour
Assisted living manager 5 salaries reported	$49,000 per year
Accounting clerk 4 salaries reported	$19.55 per hour
Social media specialist 2 salaries reported	$17.37 per hour
Director of operations 1 salary reported	$75,000 per year

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