Heritage River Retirement Residence

Most enjoyable part of the job was getting to know the residents and a few staff members. A typical day at work was busy and need to be very quick at serving. Pay was not great considering you could work as a server somewhere else and make tips, where here you can't. Always understaffed and overworked. Always being asked to pick up extra shifts and being guilted into it. Hopefully management will learn how to deal with problems between staff and not turn the other way when people are being bullied at work. Other than this, it was enjoyable to spend time with the residents and the owner did a good job of appreciating and recognizing staff and residents.

I liked this job, however, I couldn't fit it into my busy schedule, which is why I quit. The management is amazing for kitchen staff. It's a very physical job as you are on your feet and walking around for at least 4 hours. Workplace culture can be a little rough- you know waitressing can be very stressful, which takes a toll on the staff, and in turn can make them crabby. But it's so much fun, and the relationships you make with the residents are really great.

I worked here for almost 4 months, management is very unorganized and unreasonable. Within the 4 months I was there 5 employees were terminated without a reason given, and 6 quit within the first month. They prioritize money and will fired you for no reason, there seems to be a pattern of hiring and for employees before having to give them benefits and a pay increase. If not for co workers and residents this place wouldn’t even be worth a second look.

Management team make promises they don't keep over and over again.  A few bullies on the team who claim ownership of the building and the processes.  Residents are excellent, dining staff and housekeeping staff are kind & considerate.  Support staff are a unrealistic regarding the current state of wellness within the older adult population.

This was my first job and will forever be my favourite. Managers work with you to accommodate school schedules and help you to cover shifts. Coworkers are friendly and always willing to help. There are always shifts available to pick up for some extra hours. The work itself is very fulfilling as you get to spend lots of time with the residents!

No room for advancement unless you wanna run the show. Management won’t change problems in the work place. Lots of bullies. Only good thing is the residents and making them happy. Way understaffed, no one has time to properly do the job.

Working with the elderly is the best part of this job … of course every facility has issues, especially regarding management styles etc. 
However, I would recommend working here to just about anybody
The pay isn’t great starting out 

While I found preparing two meals a day for 50+ residents challenging, I did enjoy meeting some of the residents and learning some challenging dishes.

large workload for employees. little to no benefits. non unionized. management dont manage. staff feel under appreciated. staff are under paid and over worked. cameras everywhere that watch employees at work.

Great job if you love to work with elderly people. All staff is fairly upbeat and personable. Love working with the residents and getting to know them. A bit of a fast-paced environment, but this makes it not boring.

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