deli associate

chef de caisse

meat clerk

accounts payable manager

accounts payable clerk

Highland Farms Inc.

Highland Farms is a rarity when it comes to retail. Very few places hire full-time staff exclusively, so obtaining a job at Highland Farms is a blessing in disguise and a lot of people take it for granted.

A typical day at work begins by being greeted by management as soon as you walk in the door or as soon as they see you. After changing into your uniform and punching in for shift, the rest of the shift involves assisting customers locate product and filling the shelves with product.

What I learned at Highland Farms is that knowing everything you can about your workplace and what it offers to customers (in this case, grocery products) can go a very long way in offering excellent customer service because customers will be able to locate product quickly.

Both management and co-workers are polite and are always there to help each other out when needed. Management, in particular, are very reasonable when it comes to personal requests, such as time off, hours of availability, etc. They are usually understanding and accommodating.

As with most retail and customer service jobs, both the best and worst parts of the job are the customers themselves. In general, most customers are polite, patient and understanding. It's always a bonus when assisting pleasant customers because they can make the day that much better and easier to work through. There are also a few customers that are near impossible to please no matter how good the service they are given is and there are a few who take product and don't pay for it. Overall, though, customers are a pleasure to interact with and since most customers are pleasant, they make you quickly forget the unpleasant ones.

I worked at the Bakery Dept. on Mattheson and Hurontation for over a year  ...It was great working there.... I really loved it! …. friendly environment, except for the owners, none of them even acknowledged their workers, most arrogant people ever, but nobody cared as the Bakery manager (my manager) was amazing!!! Even though she was very strict with how work needed to be done, but she was very good at helping us to be happy with our schedules and always was conscious of whom we were working with to ensure our shift was pleasant.... and we were always willing to go above and beyond in our tasks without her asking us….  But, when the Bakery Manager recently left… the place turned into a real nightmare…   The main manager (or the one below the new big manager) is the worse… the man won’t pick up anything from the floor, but loves giving orders and will treat you like slave, completely unconscious of people’s needs or feelings, he has absolutely no manners to talk to people…. Many of us who were not thinking about quitting at all …. left …including me and others are desperately trying to leave…. Not only they are treating people bad, but they have added much more tasks to what a person can handle… they have reduced the shifts to avoid giving breaks, everybody is working under pressure and the stress level is unbearable… It is horrendous… they need someone to turn that place around and make it the nice place it used to be… sadly I highly doubt they will do something about it…. So good luck if you’re applying to work there, especially at the bakery dept.!

Highland Farms was a terrible place to work. In the couple of months that I was there I learned a lot about how they like to treat their employees. First of all the owners have no respect for their employees. 2 weeks before Christmas, they announced that it was now mandatory to work on boxing day, messing up the Christmas plans of many of the staff. They don't bother to learn your name and look down on you with their noses up in the air. You are also expected to work for free because they don't pay overtime. People don't take their breaks because there is too much work to do and they don't even get paid for it. The manager at the bakery (where I worked) was a completly rude and overall a mean human being. While I worked there I was constantly harassed over the littlest of things. I also noticed that they like to take advantage of their younger staff treating us as if we were below them. They don't even let you talk to your co-workers thus creating an unpleasant working atmosphere. Some people were very nice but the lack of respect from others outweighed the good. If you want to apply to work here I strongly suggest you don't.

If I had one word which can describe my day at work, it would be "flexibility." When I get there I do my routinely walk to the punch clock, to begin the next 8 1/2 hours of my life. However I had the opportunity to work or oversee what takes place at the different sections of this supermarket, including the deli, bakery, caffe, meat and seafood department, flower shop, cashier, grocery and administration.

The most enjoyable part of the day however was working alongside some of the best members of staff I have ever worked with in my life. We worked diligently while help keeping a smile on each others faces. What I learned the most from this job was how to deal with people from all walks of life and their concerns and the importance of having good customer service skills.

For me there is nothing I can think of that is difficult. There are times, especially on weekends when the store is busier than usual and more staff and assistance is required, but I make it through quite good, with little difficulty.

my typical days been always fun at work because I love to have face to face interact with customers and meet people of different ethnicity and diversity. I learned a lot from different situations and strategies at my work places. those experiences gained me a lot of self confident of handling situations, experience of handling my duties in more proficient and efficient ways, earned the experience of obtaining  customers satisfactions  especially those which are a bite critical in whatever ways they get the service.
the hardest part of the job was some time when u see customers are in a very upset situation and you can help them fully because of company rules  and the enjoyable part for me was when I m been able to solve their problem at whatever position I was but if it was beyond my limitations I always get them to my supervisor in charge who could handle their problem and satisfaction in professional ways. I got so much good feed backs and customer`s satisfaction for being helpful and attentive to their need.

In a very short time frame, the people seemed very disorganized and always complaining about the money they make or to much work.

The human resources gives you the benefit package not the greatest compared to other companies and provides no guidance.

The office enviroment had to many chiefs and not enough indians if you know what I mean. Everyone wanted to be someone with no hard work except complaining and looking out for their jobs.

In the grocery store the owners walk around over looking everything and if something is wrong they will scream.

They will not pay any over time and if you take breaks for doctor's or emergencies they will deduct your pay.

Good luck to all future employees be aware of your surroundings. If you really need a pay cheque this is a good place to start until another opportunity comes along.

This company has little respect for their employees, You are expected to give your 110% for 50% compensation. The owners are rude, the head cashier is always in a bad mood, you are not allowed to have a life. once you get the job your life is over or better yet you cannot get another because they set the work schedule so that its impossible to go find another job once you find out working for highland farm is not worth it.
There is a high turn over of employees specially at the cashier department, the head cashier has little or no respect for the girls working their shifts, if one cashier annoy her everyone gets it! she play favorite and those who happened to be in her good list then those girls are favored.
One thing for sure HIGHLAND farm is not worth it

I work 40 hours a week in this company.I learned how to work independently,I learned how to be well organized. I learned how to deal with people at all levels specially the needs of difficult costumers.I learned to be more patient. l build a strong communication skills .We have a good salary & benefits.It's fun working with my co-workers because they are so nice & very helpful. Its been hard for me when I was new in this company because I have to memorized all the cold cuts products and slice in the machine & served to the costumers but after I learn everything about it I already enjoyed it specially dealing with costumers and hearing from them a nice words like they are very satisfied about my service.

I worked here a short time as they were not at all understanding of my home life and having young children. They were not at all willing to adjust schedules or accept minor availability restrictions. I also noticed many people working overtime and not being paid for it!! Very disappointed with my experience there... I never felt such a lack of understanding from an employer.
After 2 months they decided "i was not a good fit for the company" after I requested more closing shift and less day shifts due to child care and i had TRADED shifts 2 times for a closing shift. i didnt call in sick or anything just switched with someone and they absolutely did not like that at all. Unbelievable.

The job itself is very difficult to cope with, and especially during busy weekends (with wild customers), when you are working alone and often you need to be able to multitask with other duties. Managers/Owners can be rude and always looking down on employees making sure everything is done accordingly. Some days are better than others but I would say take this job if you want to add something to your resume and just for the experience. The pay is very bad for the things I did there so I wouldn't be here if you want to grow a career and best for a limited time. 

Top Job Titles	Average salary
Deli associate 6 salaries reported	$17.40 per hour
Chef de caisse 6 salaries reported	$22.00 per hour
Meat clerk 3 salaries reported	$17.33 per hour
Accounts payable manager 5 salaries reported	$62,300 per year
Accounts payable clerk 5 salaries reported	$41,200 per year

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