Hyndman Transport

Typical day - track all my loads to ensure loads are delivered on time, if not on time, confirm with dispatcher as to the delay of the load, call the customer 1st and apologize/advise of the delay. then call my contact for this customer whom schedules these loads and advise them as well via email. I also ensure empties are dropped in a timely fashion at the customer request anywhere.  I also get trlr's picked up from a customer and dropped elsewhere for storage at the request of the customer.  Update any Billing.  I also have my broker's that I broker loads out too.  With these one I am well versed in Mercury Gate, which means I have to tender and ensure billing is correct on the website.  I also have to final the load out in Mercury Gate as well as our AS400 system as well.   With my brokers as well, they also have to give me updates on the loads. update any information for all loads. Receive tenders off the EDI/LT system here as well.  Data enter all loads going outbound. they can range from HR, HZ, to basic FLT loads and non-hazmat loads.

What I learned is communication with the customers and to develop a good rapport with them.   They rely on me to communicate effectively and efficiently.  I guess you could say - I have kind of spoiled them with my promptness.

With my co-workers, it is also positive communication and ask for help if needed to get these loads going in a timely fashion to accommodate a customer
.
The most enjoyable part - is getting feed back from the customer's. I strive for communications in all areas of my job.  Communication is key to keep everyone aware, and to reply in a timely and quick fashion as well, I do know when I started this job, they were all surprised with my quick response in answering any questions.
I have also learned at whom I can contact for emergency loads that must get delivered, even at last minute.  If at that time, there are no options - I try my best to work with the customer to ensure a suitable time for delivery.

This was an absolutely awful company to work for who treated their employees horrifically. 
Management would bully, berate, and belittle employees. The better you were at the job, the more you suffered. If someone else made an error, they would pick on employees who had nothing to do with it and chastise them. They would bring employees into the office, close the doors, and make personal accusations. 
There was favouritism for certain employees and they ensured everyone loved in constant fear of losing their jobs.
Management was run by uneducated children who thought they could run a business ess. 
There were no pay advancements and you would belittled if you asked for more money but were constantly expected to take on a heavier workload. 
It is truly sad to see what has become of this company only because the staff and drivers were absolutely amazing people. 
In true Hyndman/Celadon fashion it is not surprising that they did this to their employees right before the holidays. Absolutely disgusting.

There's been a lot of mismanagement, millions of dollars in debt, and suddenly the container drivers forced to find work with  Bison or find a new job. Bison bought the container division along with the containers and maybe a few other things. Hyndman gave us little notice, and expected drivers to sign a letter saying that if we sign the Bison offer letter to work for them then we agreed that we are resigned from Hyndman . To sign such a letter would disqualify us from going after a severance package as far as I can tell. Over the road drivers are complaining about the shortage of work. One driver mentioned that she had to go to her parents for financial aid to cover bills. There's more lies in the company than one can imagine. It seemed like a good place to work before the truth surfaced.

Hyndman has one of the best driver training programme for the new class 1 drivers. Very nice management. New equipments, helpful dispatch.
You can enjoy the work and life balance. I worked for them as a US Canada long haul driver for almost a year and I really enjoyed working with them but later on i realized that i am not meant for the long haul trucking due to some family reasons.

The only thing which I don't like is that the pay is very low, you are getting only 36 cents per mile if you run in canada.

The staff (other than management) are great. Management will tell you about their "open" door policy, but then reprimand you for using it. There is absolutely no room for advancement, even if you were promised it in the beginning. They will expect you to do multiple people's jobs and not compensate you fairly. Also, they will treat you like you are completely replaceable. There is zero communication with their employees or between office's, you will be waiting months for an answer on a question you asked.

Fast paced environment. Always busy, made for a quick day even though was there 12 hours at a time. Worked 4 days on - 4 days off.  Plenty of overtime available. Great place if you like interacting with others and enjoy problem solving. Always different. Great balance of working with a group and independently. Plenty of feedback and support from staff when needed.

Per mile rate is average.  Must pay in full for your benefits.  No group RRSP.  Not enough miles - tell you they are working on a load then leave you sitting.  Takes forever to get a response from dispatchers by qualcomm and if you call in you either get barked at or sound like they would rather be anywhere else.  
Mediocre trucks (Internationals) and a yard that is way too small.

Became one of the worst managed companies, expect to be treated like ???        because they think everyone is expendable. Unless you like being treated like a no mind lackie, be pushed around, have extra work load added, NOT being paid a proper hourly wage or compensated adequately for extra work then this place is for you. A shame they bought into that American attitude, mantality, idiolology expect your rights as a Canadian worker to go right down the toilet.

What is the best part of working at the company?
I thought Hyndman went bankrupt 

What is the most stressful part about working at the company?
Paid low mileage rates both in Canada and the USA 

What is the work environment and culture like at the company?
My dispatcher was awesome and most office personnel 

What is a typical day like for you at the company?
A typical day was always spent driving truck

The dispatch is good if you are on the automotive board and they can keep you running. Logs department thinks they made the hours of service and if they don like your logs you will get violation after violation on the logs even if your logs are proper and the dot or mot have inspected them, good place to start if you are still learning the ropes

Working at Hyndman Transport: company overview and reviews

Hyndman Transport

Hyndman Transport ratings

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected