optometrist

Image Optometry

It is definitely an environment I enjoy working in, love meeting new people, assisting patients and customers. Throughout the day I attend phone calls, pre test patients, dispense glasses. Hardest part is probably dealing with difficult customers; however, with time I have learned how to deal with them, so feel quite confident with majority of the things I do at the work place. I could say management would need some work but over all the co-workers seem to keep me happy. Although too much pressure from the owner, always receiving phone calls, and being watched, don't allow us to have some time to relax, constantly have to be doing something. Therefore, there is a lot of pressure. Too high of expectations yet no raise.  I am confident with what I do, present myself in a proper way, happily assist patients and customers; therefore, I find a little more respect from management and the owner would be appreciated.

A typical day would at this place would be answering phones, and doing pretesting for the doctor, and ordering glasses for the patients. I learned a lot about office administration, and ordering glasses and the different types of brands with contacts. The workplace culture was very diverse and very friendly. The management was great as well. The clinic was owned by the doctor and she took very good care of her employees and patients. The hardest part of the job I would have to say would be the closing but that comes with practice. I the part I enjoyed most about working here was the atmosphere and the other ladies working there who made the place enjoyable everyone is very friendly and generous.

Working at Image Optometry was a great place for my first job ever since it allowed me to try many different job areas. These include customer service, how to make a successful sale, how to book an appointment on the computer and how to distribute frames across a chain. The managers were very supportive and taught me everything I needed to do my job well. The co-workers I was with were very easy to get along with. The hardest part of the job was dealing with un-happy/ very demanding customers. The most enjoyable part of the job was dealing with the happier customers as well as sorting and making the glasses organized.

I have learned about the different machines used in the Optical field and the procedures. 
I work with very friendly people who are very helpful when you have any questions.
I think the hardest part is when you are asked questions you can't answer or when you are handed a situation where you are unable to help the customer.
I enjoy when someone is very appreciative of you when you have successfully helped them with whatever situation that they have brought to you.

Not the best job to start off. Lots of forced competition, that the manger would pin the staff to compete with one another. As well calling out the mistakes and problems on the group chat wasn’t the greatest. The people would laugh or make the person feel bad when making a mistake. 

Unfortunately everyone seemed very under trained, we kinda all had no direction from the manager who seemed to be short with us all of the time. The other coworkers were very friendly and helped when they could and the actual office was clean and nice to work in, would have been better if the manager was more inclined to train new employees

It's the typical 9-5 job, but it totally depends on which location you work at. There are many issues with product quality and fine print, but otherwise, customers are generally friendly and the day goes by without any drama. Hard to advance as there are few options career-wise.

Such a bad experience and waste of my time.
 Bad training, bad customer service, very very low pay, rude manager/owner, too high of expectations for no money,
You will get hired as a optical assistant but you will have to clean all store and toilet as well.
I would not recommend this place at all.

The overall place was nice and the doctors were super nice. However, the manager at the time was very moody which caused alot of tension between patients who were ordering prescriptions glasses and him

Management was very easygoing and customers were interesting to talk to most of the time. The downsides were it was a small staff so sometimes booking days off was a problem if no one else could work but overall a pleasant job.

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