Impact Auto Auctions

Impact auto has a very vast turnover rate. They label their office staff with the same titles as to rotate jobs and covers areas when they no longer need employees. They will promise you full time employment and continue to do so, until they no longer require your services. They will gaslight you, and belittle you. They will pay you very little and not give you benefits. The office is very clique, and has a lot of favouritism. Managers are very uneducated on the actual work that their employees do, and will not train. It is a learn as you go job and the other office members are more likely to act as managers than the actual managers themselves. The managers will very rarely assist you, and make you feel dumb for asking them to do their jobs, like answer a phone or assist a customer who is requesting to speak with a manager. 

Management will continuously belittle staff, and never positively encourage staff for the excruciating work they do accomplish. Impact is a very fast paced environment. It is busy, and most employees have multiple jobs on top of their designated jobs. Managers also treat the customers very poorly and do not teach their employees/staff to provide the customers with the service and gratitude they deserve.

It seems to be a common theme at impact, to hire for little pay and or no benefits with the promises, gaslighting, and constant head games of an upcoming career with them. 

If you want to keep your mental health in check, I’d highly discourage anyone from putting up with their antics, better yet believing them. Unless they hire you on full time, give you the pay you deserve and benefits (Trust me, you will need the therapist)

What is the best part of working at the company?
Very bad and worst employer, The management only knows Panic planning when it comes to preparedness and doesn't know how to care for their employees.  They  blame the employees when there lots of complaints from customers.  The management is practicing "Unfairness" with regards to awards, for example, they say that everybody has a chance to win a prize with 10 hours overtime work every week but the lower position workers are not allowed to work overtime. The Managers are clowns.

What is the most stressful part about working at the company?
Unfairness and Jealousy, The West Regional Manager is a clown and panics easily. 0 to no knowledge when it comes to handling employess

What is the work environment and culture like at the company?
The Company is good, but the people who runs it has zero care about employees especially those who work outside

What is a typical day like for you at the company?
Exhausted, You are lucky to get promoted.

I worked here for just over a year, It was nice at first. I felt like part of the team. My coworkers were actually good guys to work with. It was management that made you feel like you were expendable and a piece of garbage basically. They used their "power" of hierarchy against you and made your position in the company feel like THEY were doing YOU a favor by having you work there. You work outside in ALL conditions and they aside from a coat they provided once in the winter, they give you NONE of the tools to do your job.

When the office was busy, I gave it my all even if it meant working through my lunch hour to accomplish the days calls. I was hired on a 5 month contract and the end was very slow so management was unable to extend or hire me. I have sent several emails and letters to head office to return to work now that the company moved closer to where I live but still have not heard anything at this time.

Was there on a 90 day contract. Enjoyed working there. The staff are great and help you out when you ask. Would have stayed but there was some confusion about switching over to a full time position and I found something else in the meantime. Its all outside work so you must be prepared to get wet/cold some days.  

There is always something to do if you're willing to do it. LOTS of different personalities within the branch yard...not to mention customers. Lots of regular customers and a lot of new customers monthly. 

Management is great and makes you feel appreciated. Fun place to work.

The office is only a handful of people , if one doesn’t like you they all start to be stand off ish and bullying is a thing there. Management doesn’t do anything and turns a blind eye. Pay is good, people are flawed. Not to mention rude to customers, adjusters, appraisers, they are always complaining about some mistake someone else did.

I worked at Impact Auto Auctions for about half a year as i had another job come up out of no where. I really enjoyed the staff at impact auto auctions as well as the many different things you would learn in just one day.

I worked in the office and you meet some amazing people. Certain job positions are very fast paced and you have to be able to multi task and prioritize. I found the hourly compensation to be very reasonable. The business itself can be stressful like any other but in my experience, everyone tried to work together to 

Do yourself a favour and keep looking for employment at a company that fosters a happy and inclusive work environment. They will offer you below the market per hourly rate.

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