travel coordinator

reservation agent

bilingual customer service associate

customer service representative

travel operations manager

Jonview

•	Specialized in Itineraries which showcase Canada’s geographic and cultural diversity
•	Provided various travel products and services to tour operators including:  hotel reservations, group tours, customized independent packages, sightseeing and excursions, meet and greet and transfer services
•	Ensured hotel inventory is monitored and analyzed in a timely manner 
•	Addressed suspended bookings 
•	Assessed minimum, critical, sold out and backorder reports on a weekly basis to determine required bulk requests.  Prepared bulk requests and action top ups
•	Reviewed black out and close out information with Manager, Supervisor, Inventory Administration and Product department 
•	 Addressed supplier backorders (hotel faults and hotel problems).  Secured alternate arrangements
•	Maintained an up to date chart of expenses incurred 
•	Responsible for all aspects of relocates including:  compensation arrangements, timely notification to client, passenger and customer service


Their busy season is from April to October. They will give you a week of one hour training and throw you into the line. Their system is outdated and complicated. The busy season is overwhelming and you will be stressed and have to think about work constantly outside of your job hours. Work/Life balance is poor and you will have to do overtime to be on top of things. All your coworkers and supervisor and manager will be busy and no one will be able to help you with technical problems. No one will explain things to you. They will ask you to do extra work beyond the scope of your job description. They will not train you to the full extent on purpose. The pay is very poor for what you are being asked to do. The moment the season ends and you have nothing to do they will can you on the spot without any notice or prior warning so they don't have to pay you for the off-season and they will wait to hire again in April. DO NOT WORK HERE. The coworkers were good and the office was good and the work from home side of it was good. Everything else was EXTREMELY poor. 

A typical day at work involves managing invoices, resolving vendor queries, and ensuring accurate payments. I've learned valuable skills in accounts payable, time management, and attention to detail. Management is supportive and approachable, creating a healthy environment for feedback and guidance. The workplace culture is inclusive, encouraging teamwork and open communication. The hardest part of the job is managing tight deadlines during peak periods. However, the most enjoyable part is the sense of accomplishment when processes run smoothly and issues are resolved efficiently.

Jonview is a fantastic company to work for! The working environment is incredibly supportive, with team members who are always willing to lend a hand and provide constructive feedback. This has been instrumental in helping me grow both personally and professionally. The team vibe is amazing—collaborative, encouraging, and genuinely fun. I’ve also been impressed by the company’s commitment to cultural diversity, creating an inclusive and welcoming workplace for everyone. Overall, Jonview fosters a positive atmosphere where employees feel valued and supported. It’s a place where you can truly thrive and feel part of a great community.

I was responsible to great and meet the arriving tourist at their hotel and hand them out their packages which I had to review before arriving.
After meeting with them I would follow up on their needs here in town and would book adventurer packages for them with different  companies e.g..Heli Ski,Dog Sledging,Snowmobile,Ski rental and Ski passes.
This was on comission so I could improve my salary.
I also assisted with translating services since I am also fluent in German ,emergencies and transfers.
At the end of their stay I assured transportation was booked and confirmed .

I have really enjoyed working with an amazing group of people from different backgrounds that have made me  feel welcome.

I have learnt so much about negotiation, accounting disputes and cross selling especially from my immediate customer service team leader who has always been available, supportive and caring. He even made me tea and cheered me up when I felt down.

Jonview is an outstanding company with a rich culture that values inclusivity and collaboration. The management team is supportive, approachable, and genuinely invested in employee growth. They foster an environment of trust, transparency, and strong work ethics, which makes it an ideal place. The company emphasizes work-life balance, offering flexibility and employee well-being.

Overall, Jonview offers a fantastic workplace where employees are respected, empowered, and encouraged to grow. Highly recommend!





Being a medium size organization and having a relatively small HR department, really gave me the opportunity to become familiar with several HR functions which enhanced my learning experience. I completed my Internship successfully and the team was always welcoming and encouraging.
The fact that it was an unpaid Work Integrated Learning experience was not a deterrent for me. Jonview gave the opportunity that other organizations who were seeking interns did not give me.

Processed invoices using the accounts payable system
Ensured all required supporting documentation has been properly completed
Ensured all expenses are properly authorized as per company policy
Verified calculations of total expenses, discount and tax rates
Reconciled system bookings with invoices
Replied to enquiries from clients, customers and internal staff
Maintained filing of invoices, cheque copies and support documents

I have been with Jonview since 2004 and love my job! The management staff is excellent and they are always available to help you. You do have to know your Canadian history and your first couple years can be stressful but once you know your history and how to deliver commentary on pretty much everything about Canada you will be rewarded with the best job ever!

Top Job Titles	Average salary
Travel coordinator 4 salaries reported	$45,500 per year
Reservation agent 1 salary reported	$43,000 per year
Bilingual customer service associate 3 salaries reported	$43,833 per year
Customer service representative 3 salaries reported	$40,500 per year
Travel operations manager 4 salaries reported	$44,625 per year

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