automotive technician

service advisor

automotive service advisor

automotive detailer

laborer

KENNEDY FORD

I would start my day at 7:30 and have customers already waiting, I would take down their information and diagnose the concern they are having with their vehicle. I would then provide them with a quote and time on when the vehicle would be ready. This would continue up until 2pm none stop. This job taught me how to move in a fast paced environment where i wold be keep up with customers concerns, making sure the technicians are do the correct work while answering the phone and helping new customers that are coming in. Management I found was inconsistent, some days they would be right next to you helping with any problem or if work picked up and we just needed an extra hand, while other days I wouldn't even be able to find them for hours. The co-workers were good and have no complaints besides I felt that we were understaffed and over worked which would result in bad moods and extreme stress. The hardest part of my job is keeping onto of many different technicians and relaying the information correctly and straight forward to the customer so that they have a full understanding of whats wrong with the vehicle and what it will cost. this was difficult in some cases because most customers didn't have a clear understand of cars. the most enjoyable part is talking with the customer and providing them the best customer service that they deserve and feeling their gratitude when the job was done on time and at the same cost we discussed and having the leave satisfied.

It's a car dealership, and the pros and cons generally associated with the business itself are as present here as they are anywhere else, with some unique highlights below.

Above all else, ownership is trustworthy and transparent in their actions, and what you are told or promised can be taken at face value, which certainly cannot be said for every dealership. 

I left to pursue other careers paths, still having a great relationship with the entire staff, many of which remain years later. Would recommend this company.

Pros: 

Single point dealership - Ownership is on site and active in running the business. You regularly speak with people able to make decisions and can get a clear answer about expectations.

Established business and client base. Consistent volume.

On site body shop makes it easier to deal with those types of issues versus having to send a vehicle to another location.

Easy location to access right off the QEW.

Cons:

Physical restrictions of lot and building space create a variety of issues that otherwise wouldn't be present, which can be difficult and time consuming to address throughout your day/week/month.



Prior to working for Kennedy Ford I worked for a large automotive group, since leaving there and coming to Kennedy Ford it was a huge change all around. Working for a family-owned dealership is definitely the way to go. Daily interactions with ownership creates a transparent atmosphere. Always good banter with the team which makes it enjoyable to come to work every day. Everyone shows a high level of respect for their colleagues. I have learned a lot and developed tremendously during my time at Kennedy Ford. As of right now, I do not have any real negatives I can share here. Ownership and management are a pleasure to work with. 

This dealership is by far the best dealership I have ever worked for, from the ownership down, everyone hired is of like-mindedness and upmost standards of customer satisfaction and process-driven excellence.

Conistency is king here, and if you can utilize the tools provided to you as a salesperson, you are in for a pleasant ride.

Having worked in automotive for over 20 years in a leadership role, I must say it's a breath of fresh air to work for a family owned dealership that truly understands the fundamental needs of its employees.
I love the team and what we stand for, everyone works as a team, helps each other and most importantly has the customer's best interests at heart. We love seeing reviews pour in, a testament on what this team stands for.

Nice people to work for, no direction from upper management as to goals and objectives.  No game plan on how to achieve goals and very little spending on advertising to get consumers educated on the benefits of buying at Kennedy Ford.  The service department and sales department managers genuinely do care about the customer experience as do the sales staff and service personnel .

The entire crew at Kennedy were like family . If your willing to work there all in helping you . Great team and good management 
You work 1 Saterday every month and half and can take the following Friday off. 
Your pay is based upon the ford tech training . The more schooling you take the better the pay 

Management and culture of this shop is horrible very stressful. Hires low pay office and manager to run a shop who has  no experience in automotive. Constantly jobs with out work orders/bad work orders parts missing parts not ordered jobs sit around after they are painted sometimes weeks at a time  the owners are great people just clueless to this trade.

The most toxic place you could ever work. The money is not worth the headache. They promise you a salary but deduct you like crazy for company parties. I wouldn’t recommend working here if you value your mental health. There is a lot of closed door conversations and whispering. For grown adults, they act like high school kids. It’s nauseating.

Kennedy Ford is a perfect example of what true work-life balance looks like.
Family-owned and it shows through and through.
Been in the business for a pretty long time, have been lucky to work for some great employers, proud to be a part of the Kenndy Ford family. 

Top Job Titles	Average salary
Automotive technician 2 salaries reported	$43.75 per hour
Service advisor 5 salaries reported	$66,000 per year
Automotive service advisor 1 salary reported	$75,000 per year
Automotive detailer 3 salaries reported	$18.67 per hour
Laborer 1 salary reported	$20.00 per hour

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