custodian

store manager

delivery driver

assistant store manager

restaurant general manager

Kettlemans Bagel

If you work here, its best to be "all business". Don't get involved in drama, gossip, or discrepancies. Just do your job, keep your head down, and collect your pay. Line workers will be busy on weekends and on breakfast, lunch, and dinner rushes — just hope nobody calls in sick because it will be that much more difficult. Managers will be picking up the slack for absent staff and have to figure out running the establishment, sometimes with their own best judgement. They could have constant contact with the owners or "head office" for direction. Bakers? I hope you are okay with heat. Also, wear a mask to avoid "baker's lung" from airborne flour. The cleaners will have to deal with repetitive tasks daily, along with unforeseen incidents.  Receivers will have to deal with receiving and organization of products which will require a whole team effort  to keep in order. Drivers have early mornings to pick up their prepared deliveries and deliver them until early afternoon. 
In general; if you keep your head down and do your job. Just punch-in and punch-out, show some initiative — you'll be fine.
If you happen to make friends there, you'll be in for a relatively easy ride. 

A typical day at work included cleaning, making sandwiches and serving the customers. A lot of the work was done with fellow co-workers, particularly when it came to preparing the whole sale orders. In addition, there was a high level of communication between all employees to ensure that the customers were ensured the best quality service, in order to maintain the prestigious image of Kettleman's Bagels. Although at first it took time to adjust to the immediate demands of the job, after a few days I adapted to the needs of my bosses and co-workers and put in the work necessary to excel in the tasks that I was presented. The most enjoyable part of the job was actually the fact that it was fast paced. With the fact that I had to work so quickly and get the job done, I felt my 7 and 10 hour shifts fly by, and felt that I gained additional skills in working under pressure. 
In all working at Kettleman's bagels proved to be an excellent time as it allowed for me to learn a great deal more about the need to adapt to changing environments and improved my skills when it came to working with co-workers and in customer service.

A typical day of working at Kettlemans consists of coming in and seeing what kind of a disaster awaits for you on your shift. The overnights don’t seem to ever get what needs to be done and are basically chomping at the bit to leave and make their responsibilities from their shift the problem of whoever is coming in that morning.

You are constantly under scrutiny from management who enjoy to point out the negative when they themselves seem to have plenty of faults themselves.

Communication is non existent between yourself and management even communication between other managers is non existent. Again they are oils much rather walk out the door and make it somebody else’s problem. 

The staff are mostly friendly and are good support but that depends on who it is.

Overall I wouldn’t get your hopes up for working here because you’re in for a whirlwind of emotions and breakdowns which is not worth the pay considering the amount of work you do.

As a deli, I am responsible for keeping up to date with the work lists, perform duties listed and handle the line to make a variety of sandwiches for the customers.
As a deli I have learned valuable kitchen skills such as, creativity, multitasking, organization, cleanliness, knife skills and working as a team.

As a baker/roller, my duties are to mix all the ingredients to make the dough, roll the dough into a variety of bagels, cook and bake the bagels in the wood burning oven. 
As a baker/roller I've learn valuable skills such as communication, team work, motivation, creativity, meet deadlines, organization, cleanliness and hand to eye coordination.      

Hard part is the long rushes, its overwhelming but its always good when you have more than 1 or 2 people on the line to help.
Enjoyable part is improving and learning new skills while getting to meet and socialize with new people. 
Management and culture is good, everyone is friendly, trusting,respectful and willing to help each other out to make shifts go smoothly.

Working at Kettlemans mean to be always productive, ready for new challenges, open for learning something new every day with a Company opens for 24 hours, and has three sections of knowledge, the workplace culture is very assorted and friendly, the hardest part of the job as a manager you should be available 24 hours on call, and ready to go there when it's needed (sick calls, staff leaving of sick or a workplace incident), and you should be knowledgable in all three sections (theoretically  and practically), the most enjoyable part of the job is when you feel that you are more than an employee or a manager, you are a part of a productive's family that works together to make tasks done.

Overall I would say stay clear of this workplace. While the shifts were steady and there was always lots to be done, management is incompetent, they play favourites and most times they aren't willing to help out when needed. Money is the sole focus of this establishment, not actually making the employees feel like they are important to the success of the business. Reprimands are non-existent, and advancements in the company are only possible if you are under the umbrella of favourites to management. A typical day at work consists of the same jobs as any other day, what they don't tell you is that the way a job gets done depends on the way management is feeling that day. It could be done one way and then the next it is the complete opposite and they yell at you for not doing it "right".

Typical day: stocking, prepping, making sandwiches, serving customers, and preparing deliveries for ubereats and I think Skipthedishes.

What I learned: I learned how to make sandwiches, their kinds of bagels, and how they prep what they put in sandwiches.

Managements: managers are nice but when I got fired after a week of working there I asked about my performance and was told that “I dont get along with my coworkers” I asked for the manager’s number for a deeper/proper evaluation about my performance and was given the wrong number. When I try to get my EI 
It was said that I quit when I was actually fired. 

The owner has a great vision. The COO and Director of operations are very experienced in the industry and always try to accommodate their managers. The upper management really took care of their bakers and team members. Vice Versa, we have team members and supervisors who care and dedicated to the brand. 

More excitingly, the branch is re-building the management team with better personnel promoted internally under great director of training and development!! One year working for Kettleman’s and i have nothing negative to say!!

What is the best part of working at the company?
the people I was working with on a store floor level 

What is the most stressful part about working at the company?
I got no training, till 4 mouths in and when I was having problems with my store manger they did not take my complaint's as true

What is the work environment and culture like at the company?
Biased to females. at the time I was the only female and there is currently only one there now

What is a typical day like for you at the company?
start the day with paper work and orders then manage the floor and fill in blanks for staffing.

Kettlemans sells great products which was one of the only perks asides from good coworkers and store managers, the job itself is very fast paced and demanding especially on overnights, this fair enough but with the pay doesn’t feel entirely worth it since at times it’s like you’re doing a million jobs at once which may work for some as the shifts go by fast. It’s a good place to work if you enjoy very fast paced environments . Management was lovely  but upper management I found a little critical and cold 

Top Job Titles	Average salary
Custodian 2 salaries reported	$19.00 per hour
Store manager 1 salary reported	$18.00 per hour
Delivery driver 6 salaries reported	$18.92 per hour
Assistant store manager 1 salary reported	$53,000 per year
Restaurant general manager 4 salaries reported	$59,500 per year

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