shuttle driver

retention manager

LEXUS OF OAKVILLE

This is the worst place I have EVER worked. Do not apply here unless you are in desperate need for money!!!! The management at this dealership are a joke. No support when staff bring issues to their attention. There is a strong bullying culture within this dealership from the top down and has been for several years. The fact that they can't even pay people to come and work for them but have to move staff from other positions to fill a void speaks volumes. Staff here are over worked and under appreciated at all times. If you say that the work load is too heavy as you are picking up slack from others that feel like they're not at work to work but to socialize  they add more work on top. No support, very poor communication and don't even think about booking time off. if you enjoy working for a narcissist and being surrounded by two faced management this is the place for you. 

I don't understand these 1 star reviews.  They are probably from past disgruntled employees.  LOO is a great place to work and its proven by all the staff with a long tenure, including myself.  LOO rewards its staff and by promoting from within and have several examples of this.  The apprentice's are learning new things everyday and not just doing oil changes and tire changeovers.  LOO is very flexible with time off requests and work with the staff to make things happen.  Are there some problems? Of course, but if you have a concern, all you have to do is bring it forward.  They always listen and try to resolve to the best of their ability.  

You are not just a number at LOO.  There is an overall general concern for all employees.


Honestly this was the best overall dealer I have worked for. Apart from not enough work during my employement I'd disregard these 1 stars. I know they've grown a lot since and if I was still living in the area I'd gladly come back. Yes there will always be issues and co workers/managers you dont see eye to eye with,  but find me a place that such doesn't exist. The vibe was chill, I personally found majority of employees easy to get along with and as long as you do your job efficiently you will have no issues. Positive attitude is key in work, and the owner personally I can say actually cares, unlike other dealers than treat you like a number. To add, it is a very clean and luxury facility which made it enjoyable to work at. Hands down I recommended!

Let me start by saying I have worked for the owner of this company for a combined 5 years as a technician. The only way to survive at Lexus of Oakville is if you're a hack of a technician. If you are competent and value your work as a tech then this is not the place for you! Only terrible technicians are appreciated, the best example is the shop "foreman" who would know his bottom from a 10 mm socket. If you're willing to never stand up for yourself and let them take advantage of in every way then by all means go work their. But if you do value what you do and aren't willing to bend over for "management" then stay away

The owner is a narcissist. There is a reason why he is known in the industry for being a bully. Management is terrible. Staff is great and easy to get along with but that is as far as it goes because they do not last long. No surprise why turnaround rate is so high. We have been down a Delivery specialist for months and they literally can not pay anyone to join the group. No incentives either. You have to pay to drink the mediocre coffee and to get your car washed. Everything goes to the owner pocket so he can walk around in top notch designer suits. I would recommend applying here if you enjoy being treated poorly.

Management are constantly looking for faults.  You can do a great job for years but 1 small mistakes and they try to make you feel like you are the worst employee ever and start looking for reasons to make you doubt your abilities. Your on surveillance all the time and they will use any video to try and incriminate you for something that they do not approve of. Not willing to listen to others for feed back. My way or the highway mentality.  Management is always right and when they are wrong they blame employees for listening. 

I have a positive experience at LOO. Its true the hours are long and the job is demanding in all areas of the service department but thats exactly what you want if you'd like to learn and expand your career. 
Too many complain about paying for car washes ($5-$10) and other "freebies" they are used to. Just call yourself dishonest if you cant deal.
If you are a go getter, hungry, honest and value career growth I wouldn't hesitate to apply. 


Indeed needs to change their rating system to allow for 0 star reviews because thats what this place deserves.  As other reviews have stated the owners reputation for being a bully is 100% deserved.  The facility looks nice from outside but the atmosphere inside is pretty depressing  
If you are a half decent tech and a positive work environment is important to you I advise you to look elsewhere and only apply to this company if you are desperate for a job in the field.

I like working there. It been a blessing since I started working there. Managers are great and respectful to everyone. Everyone is fun to work. It a really great job I recommend to everyone who's looking foward to be a shuttle Driver. You get to meet new people which is the most fun part about this job. They sometimes share their life experiences with you and motivate you to become better in what ever you do.

Management pushes to sell anything and every that the vehicles don’t need. Scam the customers. Employees are not treated the same or fairly. Work is distributed to favoured technicians instead of fairly to everyone. Management is not trust worthy. The smarter you are the worse jobs you are given.

Top Job Titles	Average salary
Shuttle driver 2 salaries reported	$19.00 per hour
Retention manager 2 salaries reported	$100,000 per year

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